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September 2024 by Doctor Watson
Open 24 hours!
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September 2024 by Silvia Hernandez
The pharmacy lines are always long and the pharmacy people always have an attitude most of all they never have the meds you need and always take there time refilling and forget to send a call or text like you expect when your meds are ready for pick up I would not recommend this location
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July 2024 by Sherri Coleman
Friendly and Cleaning
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June 2024 by heidy valdez
Most of the people working there are extremely RUDE, over the phone and in person. There are maybe 3 employees that are nice and professional but the rest need a new career. Don't call because you'll get attitude or they'll pick up the phone and hang up on you.
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November 2023 by Caroline Lee
Each time I called a pharmacist hung up on me while I was speaking and it wasn’t a call drop. The pharmacists I’ve spoken to were not helpful and they were not nice. I understand there’s little they can do in regards to medication especially when there’s shortages but they were rude for no reason. This people working here are mean:/
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September 2023 by Oswaldo Perez
Horrible pharmacy service. Zombies working there
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April 2023 by Richard Gaona
At this pharmacy, customers are nothing but a number and mathematical equation. No real personal interactions. One has to wait until completely out of a prescription to refill. They have no sense of my time and situation. Long lines every time inside and drive through.
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October 2022 by Sonja Falcon
Very slow at taking care people..Other not caring that there are other people that need to get taking asap..not help no signs up saying drop off location .
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October 2022 by Alicia Huerta
Best Walgreens in pasadena! There's one close to my house but I always drive to this one
Good employees
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October 2022 by Angela Casanova
Poor customer service in pharmacy drive thru.
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October 2022 by B G
The pharmacy staff needs to be trained better.
My son has Covid and was at the ER overnight for low oxygen. It had been a rough night I had to fax the prescription so I chose this 24 hour pharmacy. They wanted to charge me $100 for 3 medications I know for a fact my insurance would cover. Being desperate I wanted them for my son asap, they wouldn't even have the order ready until another pharmacy that I know would never charge these outrages prices would open. So I called to cancel and I was told just don't pick them and have the other Pharamcy call it in for the transfer. Sooo the other pharmacy had attempted to get them to answer and they had not. So I call Walgreens attempting to get them to contact my other Pharmacy and they said no. Kroger pharmacy had to call them mind you this mess has gone on for hours. I call both back and forth it took me about 5 minutes to even get ahold of a pharmacist here at Walgreens. So I just asked if they can please call Kroger so the transfer to go through. She flat out said no. Yes I got very aggravated and started telling her if she'd like I would come up there myself who is now possibly Covid positive and deal with this situation myself to get the calls pushed since they are claiming they are doing their job.
I was told "everyone is getting Covid not just you"
This is a child's medications we are talking about.
I'm not sure what the big deal was to call Kroger Pharmacy to get the transfer done.
She even hung up on me. I'm not even sure who this was because I was bounced around.
So when I do show up THEN they ask for Krogers phone number and the transfer I asked for hours prior finally was being processed. SURE enough my insurance covered the medications.
I try to be patient of healthcare employees because they are stretched thin with this pandemic but then please don't work in health care if your are not compassionate.
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October 2022 by victor manuel gonzalez cantu
It has everything and the best is 24 hours for an emergency
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August 2022 by Robert W.
One of all Walgreens to be the worst at photo processing. They never have machines that work, and they are full of excuses. Terrible customer service and terrible business practices. Your better off creating and printing your photos and cards at home. All of the locations have gone way down the drain.
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May 2022 by Reese G.
Both pharmacy techs with heavy make up and bad blonde dye jobs (one is about 60 and the other 30) are extremely rude. If you hate your job please don't take it out on customers. I get it, but still...
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May 2022 by Shani
The pharmacy can’t get it together. Called about COVID testing and the person I spoke with said I could go in till 10 pm as walk-in for COVID testing. I expressly asked about testing not a vaccine. When I made it there they said that there was no one there by the name of the person that says I could go in to do it’s and that they didn’t take walk ins after 5:30…woulda been nice to know before I waited in line forever. So I returned today only to be told then just do it by appointment, not earlier than 5:30, not we apologize for all the confusion and let us fix it since you’ve come here twice in two days cause we are incompetent, but “Try somewhere different from Walgreens.” Maybe I am old school but it seems like customer service has deteriorated a lot at most places.
