“Greatest staff of Bankers I have EVER worked with! Stephanie, Robin, Josh, Wendy, Sam, Lesly, Sarah, Alec and the whole TFB - Pasadena Family can handle anything with grace and a smile! MLW”
9AM - 5:30PM
303 W Shaw Ave, Pasadena“I came here with my daughter and grandson, it was real nice walking in, everyone said hi and they were all so nice and very patient with me to help me open my account and you can't forget those good songs playing, I will come again”
“Opened up an account with help from Lillian morales...she was very helpful, informative about every step and answered every question I had no problem at making the whole process fast and easy!!!will definitely be a long time customer!!highly recommend”
8AM - 5PM
5953 Fairmont Pkwy, Pasadena“Worked with Luis Martinez on a new auto loan. He was incredible to work with. Blazing fast follow-up and made the entire process extremely easy. I would highly recommend him and Gulf Coast Educator's Federal Credit Union. Awesome experience.”
8AM - 5PM
3943 Fairway Plaza Dr, Pasadena“I usually do my business here online but, they also have great over the phone service. I have my mortgage with GCEFCU and I wouldn't pick any bank entity over my credit union.”
8:30AM - 5:30PM
1209 Main St Suite A, Pasadena“Amazing service !! Ladies here made the process very easy and comfortable!! Would recommend this place to anyone looking for a small loan for extra cash or help with building credit !! Very professional staff !!! Highly recommended!! 5 STAR Service!!”
“Great customer service, prompt on their responses. Everything you need from savings to checking and even auto loans. I had a personal loan too, they are great on everything. They always have a smile and are glad to help. Thank you for everything!”
“We have been banking with Frost for a couple years now! ANY time we have had a concern or issue, we have been met with professionalism and have had the situation taken care of pretty quickly! I recommend Frost Bank to anyone looking for a customer centered bank!”
“I took my step son to open up his first checking account there which i had to be linked to. The friendly lady rep was very helpful and explained all the benefits of having it be a student account and explained the overdraft protection (which the kid definitely needs he is kind of an idiot with money) allows you to still make purchases when you don't have enough and charges you $35, if you waive that then it just won't let you buy whatever you want. Also since he is making under $800 a month there was no $5 maintenance fee for a student account; I feel this is the perfect setup and hopefully helps him pave his way into adulthood.”
“I used to work some years back in this bank and I was once approached by one of the financial advisor, mentioning to me that they were able to help me out with my financial stability. Couple years later I came back to that financial advisor, Maria Faust, and she was able to turn around whole financial stability around, and has done a great job at guiding me and helping me throughout this new journey.”
“I’ve been with them since 2013 and they are always willing to assist with any concern you may have. Some are not helpful but the staff at Pasadena on Southmore Avenue are the best when Mr. John Escobar was still there.”
“Very friendly employees. Would help if other employees would acknowledge people waking in like Debra does. Debra is very helpful always great attitude and goes above and beyond to help with any issue.. other than that great bank lots of parking and viewable from street conveniently located ..”
“Of course I recommend it, it is a very responsible bank and the staff is very friendly and efficient. I have been with it for more than 5 years and I have never had any problems.”
“Daniel Garza is awesome, he was able to assist me with some financial needs and accommodate everything so I could accomplish everything I needed virtual. His communication was very good and his customer service was outstanding. If you need help with additional banking services Daniel is the guy to go to.”
“All branches are always very curious, kind and intelligent. I cannot recommend this bank or credit Union any higher than possible. This is the best bank/credit Union. I have ever dealt with.”
“This is the absolute best banking service I have ever had. They are so kind and do anything they can to help you out. Truly wonderful. I won't go to any other bank. I've been with them for over 4 years and they just get better and better. Thank you for all you do!! Highly recommend!!!”