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February 2024 by Netskis videos
bad service, a place that looks like garbage
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January 2024 by Param sandhu
OLD white lady at window 3 is behaving so rude for no reason. Outside of the window is very noisy coz of all forklift drivers loading unloading. If you sitting inside of the window and mumming and showing off frustration then let other smart people do this job..
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December 2023 by Nazier Shakeem
Don’t even waste your time working with these people if you own your own truck. I’m still waiting to get paid 6 months after my last load. They are dishonest and crooked over there.
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November 2023 by Jason
If you have a flatbed and are not dock height get ready to wait if it’s raining cause the poor little warehouse workers can’t get wet :(
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July 2023 by Alma Elena Nena
They need to update the google hours, they do close at 5pm but they stop loading and receiving at 3:30pm.Also they refused to wrap up the pallets we picked up and they arrived a mess...Don't expect signatures on the paperwork either, they refuse to signed anything.
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July 2023 by Steve Manning
Worst place to pick up ..It took them 4 hrs to load 6 pallets
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May 2023 by Everett Gholston
You have to park out on the street and check in and then the woman will see if your load is there then you sit on the other side of the fence in the warehouse they'll call your name and give you a door then you can pull in I got loaded pretty fast so I have no complaints about that maybe I was lucky today
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February 2023 by Byron “Smeltingking.net” White
Hiram one of the warehouse drivers. He has been nothing but patient and respectful every time he works with me. He makes getting loaded so easy. Also, there’s another driver named Joe. He’s one of the coolest guys on the dock. When you see him, you will know that’s him. But overall, I have not had any bad experiences with Saint George Underwood. The only time that a lot of drivers feel there is an issue is when the forklift driver is working with some other driver, other than them. To close it out I can’t say also that the experience on the dock is awesome. And they also have a female forklift driver that is just as good as the guys if not better. Big Ups to Mayra ! There is no discriminate around here.
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December 2022 by Jeremy E.
Wish I could rate them lower, over 30 emails with different people but been lied to several times by Stacey and Lexie. My imports have been in there possession for over 2 weeks. Customs was faster then it took them to release to freight company. I will never use them again and neither will my freight forwarder. Very poor service, terrible communication, lies everyday to cover up there negligence. Stay away if you can. If you don't have a choice do not let them set up freight to get to final destination! Get someone else to pick up products.
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November 2022 by Bruce Brubaker
Zero stars. Complete ish show. Seen 30 employees in the hour I’ve been here, only 2 of them are working. Nothing gets done, complete garbage.
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November 2022 by P.C.S.D SalDom
Bad place to get a load takes for ever here and you have to park way out in the street, they ask for a phone number but they can’t call, stupid deal
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November 2022 by Ronald Smith
This place is extremely busy not enough oversight leave yourself plenty of time if you have to deliver or pick up beer
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November 2022 by Juan Garcia
Awful place to pick up. Hours just to get a dock and than hours more to get loaded.
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October 2022 by reenum Ahmed
We had horrible experience with our recent shipment stored at this warehouse. They were not upfront about any storage charges and we scheduled a third party to pick up our shipment, when the driver got there, they told him to wait and we had to pay additional money to the delivery company but the worst part of not disclosing us any fees. when after wait the driver came to window with release papers, they informed him that there is storage fees due. We had 4 free days where but if we had to pay storage fees of $140, how does it makes it free days? and more importantly, why was not it informed. I spoke to lady name Stacy 3 times on phone and not a single time it was mentioned until the drivers turn came and he was told, then i went ahead with payment on their website but their system takes another 30 min. to show payment which means driver had to wait even longer and i had to pay him more. Very exhausting experience and i will never use them for any storage needs for any of my future shipments.
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August 2022 by Monica Rana
Despite the reviews, we had a great experience. The front office personnel was super nice and fast. We were in and out in 1 hour! Have your paperwork ready and be there early in the morning to beat the rush.
