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December 2023 by Ana Banana
I love Sephora! I generally I shop online, but today I was in the area . I had the best experience despite it being the holiday season. Rebecca is one amazing beauty expert! I need to shop here more often just for her expertise, and client experience.
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December 2023 by Sandra Andrade
Very friendly service. Ordered online picked up at the store. Quick and easy! I did notice they had lots of sales. ☺️
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November 2023 by Shawnae Shepherd
I had a great experience with an employee named Janet. I went to Sephora to get color-matched after several bad experiences with Ulta. Janet used their color match machine. She listened to me about my skin type and concerns. She listened to me about my preferences and budget. Janet found me my perfect shade match and even suggested some skincare. I was skeptical about the skincare but it actually ended up being an excellent product that helped my rosacea flare up.
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October 2023 by tonya sprinkles
Thank you Carol for an amazing service. My makeup looked gorgeous for the Pink concert. I got exactly what I wanted and more.Amanda thanks for the help in picking out amazing lashes to compliment my look. This team is always so informative and helpful.
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October 2023 by Dayna Sansoucie-North
The service here is fantastic. Everyone is so helpful. I just went in and Amanda was super friendly and knowledgeable about the products I was looking for. I would absolutely recommend visiting this location.
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October 2023 by Jose Garcia
This location is always clean and stocked and the employees are always super helpful and kind. Amanda and Rebecca helped me pick a new cologne and were nice enough to get me a rewards account. I will definitely be back!
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October 2023 by C Bu
Just went in store today and had the best experience I've ever had at a sephora location! Amanda was super friendly and knowledgeable about the product and took her time to show me all the right products for me. I will be coming to this location from now on !
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October 2023 by cassie garcia
none of the girls there are helpful at all. None of them come up to me to help especially one of the girls had an attitude. I’ve been ordering online now just so I don’t have to go to that location. go to a different store.
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October 2023 by Michelle Franqui
If I could give them a -1000 I would. Rude staff overall especially Ms. Amanda. Don't recommend, might as well drive to Baybrook!!!
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October 2023 by Judy White
I love this location. Jamie is always so nice and all the girls are super helpful! ❤️
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August 2023 by St Brigid
Just left the store and the girl at the register was absolutely RUDE! I will not be a returning customer at this location. And I will recommend to all my friends to avoid this store. High quality customer services goes a long way and this location is definitely lacking in that Dept.
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July 2023 by Julia Pricella Ferri
Great selection of products, or smells so good in there!!! They have lots of samples to try out before you buy and I love that! The sales staff are friendly and nice. Priscilla helped my granddaughter and she was nice and helpful. I love that they have samples of perfume to try before I buy!!!I do recommend this store.
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June 2023 by Google user
Great selection of products, or smells so good in there!!! They have lots of samples to try out before you buy and I love that! The sales staff are friendly and nice. Priscilla helped my granddaughter and she was nice and helpful. I love that they have samples of perfume to try before I buy!!! I do recommend this store.
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June 2023 by Scorpion Truth
NOT PERSONS OF COLOR FRIENDLY STORE!!!!!!!As a first responder, I’m really big on customer service. I visited the Fairmount location after a long day of work. I was hoping to try a few new products to add to my self care regimen. When I first entered; I made eye contact with one of the store associates and she said absolutely NOTHING that was my first indication that I was not welcomed at this location. Literally not even a minute later (on two separate occasions) caucasian individuals walked in and they were greeted and welcomed in by that same lady that had no words or assistance for me. I was so baffled at the excitement she had for the other ladies but when it came to me and my presence as a customer; it was crickets. Being that I was not being offered assistance, I decided to politely approach the associate with a smile and asked a question about a product; she hesitated and observed my appearance in a “ugh. I don’t want to but let me go look” manner. After I noticed how she didn’t appear to care for my business; I thanked her and left. I will not support a Sephora location that does not care to greet nor assistance and take my hard earned money.
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May 2023 by Gigi
I had a great experience with the guy that works there he was very patient and kind will only come back for him he had make up on thank you so much ?
