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Horrible service, absolutely horrible! Warning! Do not go here
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July 2023 by J Stauble
The worst Sally Beauty Supply I’ve ever been too. I was greeted at the door and told “bye” on the way out, but out of the 2 people who were stocking their shelves, not 1 person offered to help. I was here for 20 min and Google helped me research products more than these 2 did. Your customer service sucks!
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April 2023 by Vanessa J.
Online and otp says they closely at 9 PM got here 8:30 and door are locked and the lady is just sitting at the desk looks up makes eye contact with me and looks back down to her phone. Even tried calling the store twice and got ignored knowing damn well shes right there next to it smh. Was inly going to be less than 5 mins tops to get what i wanted and leave.
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April 2023 by Lilly Brewer
please promptly update your hours online! i’ve driven here twice before the listed 9pm only to find the door locked.
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October 2021 by Isabel !
I usually come to this sallys and I just want to say I love the worker there name Emerald she’s so sweet and she’ll take her time to help you find what you need !!!
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August 2021 by Lady Moon
Went in to buy hair supplies. Imagine my surprise when I go to check out and I find out they charge for the bag for my items. I've never been charged st a Sally's until now. I will NEVER go back.
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July 2021 by Michonne Grimes
Went in to buy hair supplies. Imagine my surprise when I go to check out and I find out they charge for the bag for my items. I've never been charged st a Sally's until now. I will NEVER go back.
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June 2021 by D Rodriguez
lady with yellow hair is rude.
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March 2021 by Kant Sleep
Never answer the phone
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March 2021 by Emily N.
This is the worse Sally's I have been to their black hair care section is smaller than the grocery store. They don't even provide black customers with simple supplies like black rubber bands and hair jam. Their black section is pathetic. Will not go back
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June 2020 by MS BO CAMPBELL
Awesome customer service at the location on Fairmont Pkwy in Pasadena, TX
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January 2020 by Meredith Garcia
Came here for a haircut and color with Mina. Really enjoyed the experience here. Got exactly the color I want . Will come here again and would like to recommend it to anyone who wants a great hair color/ cut experience :)
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December 2019 by Melissa Lopez
Went to buy few hair items to dye my hair and this employer kept following me around. Lady, I didn't come to steel, I can't even shop in peace.
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October 2019 by hubei m.
Good place , nice and clean with everything you need for hair and other cosmetic items. Friendly staff who greet you and ask if you need help finding anything. I hear they can walk you through how to use their products if your not familiar with pro hair dyes.
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September 2019 by Wilma Echeverria
Called to see if they had hair styling tools that i wanted to purchase for a sale they had if u buy a hair straightener you get a hair curler or a blow dryer free, i wanted to get the free hair spin curler total of 100$ so in order to do that i have to purchase a hair straightner for equal or grater value when i called the rude lady kept telling me that’s not how the promotion works and they won’t be able to do it and that that items will not be free , blah blah blah . I explained over and over and asked her to check which she wouldn’t do. So i went to another sallys and Bamm i walked out with both items with the promotion. It’s sad when customers know the promos better then the own employees.
