-
September 2023 by Isis Capote
The most terrible experience I have had was with the person who answered the phone, he treated me extremely badly, and he hung up on me without having finished explaining, he did not want to give me his name, they treat people like dogs
-
February 2023 by P J
Absolutely terrible experience. My mother was handling a situation for my sister. While waiting for “paperwork” the horrible manager in the front office would not allow my 70 yr old mother and 3 yr old child into their raggedy office from the cold. I’m like ma’am we are just asking if they could simply wait inside for a few moments; she continually refused stating “we have too much going in/out and info that cannot be shared”…what is a 70 yr old woman and a 3 yr old going to do with “repo information”? And my mom said there was no one there so it wasn’t even busy. The entire deal took less than 45 mins. The manager was just being ignorant an evil because she wanted too. There is another lady there that was very nice; no idea how or why she continues to work with that manager. It’s sad.
-
November 2022 by Brandon Guzman
I received my vehicle with damage to my rear bumper and a cracked LT taillight. I would pursue charges but it’s pretty tough to prove considering the damage occurred under their own purview on their own private property.Front office felt standoffish and the intake staff will ransack your vehicle’s interior before chucking every single item in a plastic trash bag.
-
October 2022 by Thatgymnastics Girl
Towed my vehicle from the hospital parking lot while I was in the Emergency room with my mom.Update: They don't allow you to get your personal items. So, I don't know what they've taken! They bring your belongings in a black trash bag ??? Very Disrespectful
-
October 2022 by mohammed omran
TDLR WILL GET TO THEM SOON! PEOPLE LIKE THEM SHOULD NOT BE IN BUSINESS.
-
September 2022 by Savannah Gatlin
This so called “business” is a joke. They run it out of a house and the tow lot is their backyard. LOL The woman in the office is the most unprofessional & trashy human being I’ve ever come across. They’re rude for no reason and will keep your vehicle for multiple days after you’ve paid to get it out & then will not answer your calls when trying to get answers. It is a SCAM for them to get more money in lot fees and they will claim they don’t have any appointment times for you to come by and pick it up, but that is not true because they’re not busy at all. The cops weren’t able to help us because it’s a “private lot” which makes it a civil matter. Seems pretty convenient for them so that they can keep running their scams on people. Multiple complaints have been filed and they are being looked into. Just beware. Based on their reviews this is how they operate on a normal basis & I just want others to be aware of what they’re getting themselves into when dealing with these people.
-
September 2022 by Ashlyn Tolleson
I would not recommend this place to ANYONE. The lady I spoke with was extremely disrespectful and unprofessional. She was not willing to help me in any way shape or form. If it wasn’t for me being proactive of my situation they could’ve scammed me out of money. The way they run their business is extremely unprofessional. The other reviews are just more proof of this place. Their website is not user friendly. They run by appointment only, understandable. But when I called and asked for help she belittled me with the way she spoke and did not try to help or accommodate my needs at all. I was out of work for 3 days and after explaining that situation to her she was extremely rude and didn’t care at all. There was no human decency at all. We’re all human and go through things. The last thing you need in a situation like this is to be belittled and feel even more helpless. The cops were involved and couldn’t do anything seeing how it is a “PRIVATE LOT”. I hope and pray no one else has to go through what myself and any other customer of theirs has.Service: Car towing
-
August 2022 by Moondance
Thieves & liars
-
April 2022 by Jennifer Cloud
These people stole BOTH of my AirPods. When I called the lady on phone told me to come track down the ear buds since I have the “Find My” app on my phone rather than asking or hiring employees with integrity. Trash. Absolute trash.Edit: they scraped the back end of my car too.Service: Car towing
-
March 2022 by arely payes
They stole items from my car. And searched thru everything I had. Scratched my car.Service: Car towing
-
October 2021 by Darrell Haynes
Best towing company I’ve ever worked with. They really go out of their way to accommodate after they’ve towed your vehicle. I mean you can’t be really mad they your vehicle regardless of the reason but what a pleasure to work with these good American polite people folk with such a high-level of southern charm and sophistication.Also did I say they are accommodating? You can only pray your vehicle gets towed by this bunch!
-
September 2021 by Aminah Batiste
Did not receive all my stuff that was in my car!! Sad enough I lost my job & car due to COVID & to add it on you guys did not give me all my stuff . You never know what people have going on . I could have came back & made a big deal but ima put it in GOD’s hands. I wish nothing bad on my enemies , even the ones I can’t see. I have bigger problems ahead & will not let something as little as Bluetooth headphones & cleaning products stop me from getting my blessings !
-
August 2020 by daniel rios
Horrible, rats, they steal
