NAPA Auto Parts in Pasadena TX is highly regarded for its knowledgeable and friendly staff, especially Mr. Scott, who goes the extra mile to find the parts customers need. Customers find this store better than other large auto parts stores, especially when installing hard-to-replace parts like alternators. The store offers a good selection of parts for cars, trucks, and boats, with top-notch customer service that is friendly and helpful. Although the selection is not huge, it meets customer needs effectively. Recent changes under new management have improved the store's appearance and atmosphere, with remodeled and more attractive interiors. Overall, customers appreciate the excellent service and the effort to provide what they need.
A step up from the other large part stores. If the alternator is hard to install, I skip AZ & O'Reilly's & head hear.
May 2024
When y'all can find a part you need. This is the best store to find it!! Ask for Mr Scott and he will go the extra mile to find it! For sure.he is a very professional and knowledgeable person! I'm glad he run the show in this Pasadena TX store. For sure.
January 2024
I found the parts I needed for my car, good service and very fast