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June 2024 by Backstreet girl 4life
I went there today to buy some stuff and this one employee was so rude. She didn't even ask if I needed help after hitting my head by accident and than saying I didn't see anything..maybe she need reevaluate her job choices
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June 2024 by Linda Navejar
Always great service and amazing undergarments!!!
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June 2024 by Kathy Boker
I love this store and all the ladies that work it
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April 2024 by Linda Raeth
Had a very difficult time finding someone to assist me in my inquires and paying out. Probably won't go back!
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February 2024 by Felicia Matta
Not busy. Had a great sale going on. They didn't have what I was looking for.
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February 2024 by Debra Krause
Great shopping experience today. I went to the Fairmont Parkway Lane Bryant location to use some Lane cash that is expiring tomorrow. All of the sales associates were friendly and helpful. I have to give kudos to Shay. She normally works at another location but happened to be here today. She was super helpful - getting things down for me, finding my size and helping me search and find a particular kind of top I needed to coordinate with a previous purchase. I got 2 great blouses and was pleasantly surprised to see that they were both on clearance. So I didn't get to use my Lane cash but that just means I " have" to go shopping again tomorrow before it expires. Yay!
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January 2024 by Amber Watt
I had to go in and get fitted for a bra, especially because they were having such a great sale! Anyway, I despise bra shopping and really didn't want to be there. However, Sandra spotted me and immediately jumped to help. She fitted me and helped me find the right styles for my body type. She listened to what I liked and offered suggestions. She pulled so many items for me to try out and did it with a smile. She was so friendly that I went back again later with my daughter. Today in the mail, I received a handwritten personal note from Sandra thanking me for coming in and I was so impressed. Who does that kind of customer service these days?! Sandra...that's who and she is so freaking amazing!
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December 2023 by Ivy Tippit
Had outstanding customer service
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October 2023 by Layton Vasquez
Over priced
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October 2023 by Lily Gonzalez
Awful customer service. Quick to greet and offer ship to store but no one took time to discuss selection or support picking out pieces or checking if they had the size I needed. When I asked for specific size I was told it's "it's a hit or miss with that" and the person walked away from me.
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August 2023 by Millie Kennedy
Lady was very helpful
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August 2023 by Lorna Hebert
Buying bras for my granddaughter.
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August 2023 by Barbara Ramirez
I've been a Lane Bryant shopper for many years. This location is my favorite. This staff is always knowledgeable, especially Sandra. Sandra goes above and beyond for her customers. I've had several surgies this summer, and although I couldn't shop in store, I did so online. Sandra ensured I got my packages, even personally dropping my package at my front door. She didn't have to. I'll be a Lane Bryant shopper forever bc of her great customer service.
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July 2023 by Liliana Catalan
5 stars to Sandra!!! I went in to exchange some bras since they felt kinda small but big on the cups was sized incorrectly at another Lane Bryant. I was immediately approached by Sandra welcoming self and her willingness to help all of her customers. She sized me correctly and my mom!!! I just enjoyed her customer service so much will be returning soon!!! FYI: left the store with 4 bras. When I was only exchanging 2. Way to go Sandra!!! You’re so dedicated to your job and it shows!! You make anyone want to come back!!!❤️
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July 2023 by Monica Mancias
I was really impressed with my visit. I haven't been here in a while and the manager helped me out to the fullest! I didn't know she was the manager until I was leaving and ask who was the manager because service was absolutely wonderful. Thank you so much.
