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November 2023 by Timoteo Garcia
Been here 6 yearsSeen sewer overflow every other monthNo help from office if your late on rent just an eviction noticeSink flooded my apartment with grease water and office never sent anyone to cleanWould not recommend period
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November 2023 by Daisy Hernandez
Ibon was super helpful and punctual with all my questions. Good customer service is key. Thank you for always having a positive attitude.
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November 2023 by Steven Mendoza
Wonderful customer skills , always willing to answer my questions when asked ,office people are kind and helpful, and Ibon Chavez wonderful person that is helpful
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November 2023 by freddy Rodriguez
I want to say what a great experience I had talking to Ibon super nice very professional great person!!!
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November 2023 by Juan Orozco
Ibon was a very professional and helpful wonderful person great customer service Thank You very much
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November 2023 by Melissa Orozco
Execellent, great service by Ibon. I definitely recommend!
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September 2023 by Chakalyn McCoy
If zero stars was and option that’s what they would get, I’ve never been to a place so terrible they should be demolished! I don’t even know where to start, there is a terrible infestation of rats, roaches and any other insects you can think of, there are constant plumbing issues, hot water not working, water off with no warning, terrible sewage smell. The ac might as well not be installed because it NEVER works but if you get ur own ac unit installed because of the delay in fixing things here you will get in trouble. Don’t even get me started on how that evict a new person each and everyday, AND THE POOL NEVER OPENS!
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August 2023 by Bobbi “BB” Cooper
Worst place I've ever lived. They still owe me money. Will rip you off and then evict you in a heartbeat.... Don't do it!!
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April 2023 by Tyson Termaine Coleman
They're kind, sweet, generous, and understanding. They work with you and there as patient and welcoming as one is cautious, safe and seeking when apartment searching. I really recommend them and know that whoever you speak with in the office. They got you covered and there friendly and nice as can be.
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April 2023 by Toni Elizabeth
The staff is very professional and friendly. They were more than willing to help and answer any questions I had. The process was quick and easy. Definitely would recommend this property ?
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March 2023 by Jesse Gonzales
New manager Liz is very nice Brittany and office girls are very helpful property is quiet and calm love living here
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March 2023 by Joseph Mata
I definitely recommend these apartments I currently live here and the staff and maintenance are very helpful and nice
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March 2023 by Scherica Hailey
They really work with me when I moved here.. was having a hard time after being sick and out of work.. really appreciate them
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March 2023 by Brenda Avila
I’ve been in the property for almost a year and was debating renewing my lease however with the new management and office staff in place I have seen major improvements and I am definitely renewing my lease. Definitely a good place to live with staff and management being so attentive.
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March 2023 by John Picariello
My experience with the staff at LaSerena Apts, is always excellent!!…the office girls are very knowledgeable, helpful , and nice. They always handle any problems here with speed and determination.. I am very happy with them!!!