“Updated review. It was a miscommunication on the origin on the stone. I had asked 2 times about it with an associate and I was told it was a natural stone both times, when it wasn't. A refund was offered and the situation was cleared up and I'm thankful for the service.”
“Every time I go in I’m greeted by the great staff. Carrie is amazing her energy is beautiful. She always puts a smile on my face. Will continue to come back just for her”
“I came to this Pawn Shop and the lady name Ofelia promptly helping me out ,I got a watch and an Excellent Customer Service, definitely recommend this location !!”
“Martha at the Pasadena TX location was wonderful! We weren't exactly sure what we wanted and she helped narrow it down and showed us several rings!! Thank you for making the process so easy!”
10AM - 6PM
3910 Fairmont Pkwy # C, Pasadena“It was hard to find a true jeweler in South Houston area and I am so happy I stumbled upon Susie’s. I had them repair my wedding ring which was my late grandfathers original wedding ring. It broke completely in half after being stuck on my fence. Susie’s repaired it quickly and the work done was amazing! I couldn’t even tell it had broken in two pieces. 100% will be recommending them to everyone I can.”
“Took my jewelry in to be cleaned along with a stone pendant. The cleaning of the pendant didn't go so well. but the owner replaced my stone and made it even Better!!! I was so thankful and the owner was so kind and courteous. He went above and beyond for customer satisfaction.”
“I have been coming to this location for a year + , Maria is always so sweet to me and my family. I’m happy that she became the manager. I definitely recommend this location .”
“The experience is always nice here. No one usually gives me a hard time. There was an older woman that helped find a charm in the back. That was very nice of her. Engravings on charms are great as well. I will return for more charms!”
“I give it 5 stars for being the worst experience in cash America, in others they have treated us well but here they sold us some AirPods, we bought them trusting that if they worked, they were not charged when we put them in the house, they did not work well, we returned them and they did not want to exchange them and they left us talking alone they didn't even take care of us well I give it 5 stars of being the worst experience in cash America in others they have treated us well but here they sold us some AirPods we bought them trusting that if they served they were not charged when they were in the house they did not work well we returned them and they didn't want to change them and they left us talking alone they didn't even take care of us well the manager didn't pay attention and she doesn't help today Thursday January 25 2024 at 1:30”
“Great customer service, the staff there is very friendly, understanding, and they explain everything very well.Their deals are better than most pawn shops in the area.”
“Very helpful everyone one there was very polite and didn't have to wait long either there is an employee named Alexa she was the most helpful and answered every question I had!”
“This location is definitely my favorite! The employees are super hospitable and they are really here to service their customers needs. If it ca. be done, they will do it! 5 stars from me! Thanks Ez Pawn on Shaver in Pasadena, Tx.”