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July 2024 by Where is Walinda ?
Sad and hard to believe that the idiots that run HEB cannot get their email problem fixed when you create a list on the website. Has not worked for months; most likely the same uneducated people that have not been able to stock the stores with beef or chicken broth for almost 2 years. There are many other shopping options in Texas, and I read that Publix is considering expanding to Texas because of all the discrepancies at HEB. Publix has awesome service and very knowledgeable management and IT departments.
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June 2024 by Shelly Tanner
I had an issue and finally spoke with the store manager, Julie, and she let me know that I was just a number, not a customer she was concerned with. She let me know they do over 600 curbsides a day and there was no way she could help me with a change or help I needed. I just went to Kroger. It’s a-shame customer service isn’t important anymore. I guess when you do 600 curbsides a day, one less is no concern.
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June 2024 by Lady Moon
B E W A R E :
I thought I would give heb another chance. Driver delivered my order to the wrong address. The store will not do anything. I'm done with this store.
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June 2024 by Odalis Landa
I love buying delicious cakes They are very friendly %recommended
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June 2024 by Robert Figy
It's an HEB... always a great place to shop! The only thing that makes it better is if it's a Plus store!
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June 2024 by Alexandra Schumacher
Krogers should watch out because HEB is doing it right . They have the most helpful , curious , kind , knowledgeable and helpful employees ever. Compared to Krogers where your treated as a bother rather than a paying customer .
Just the level of cleanliness is unmatched by competitors. The variety of products is amazing and the quality of the store brand is great too. The only thing I would complain about it’s the lack of weekly “deals “ . I think that offering some sort of rewards program would be great addition to the experience for customers . Offering discounts on fuel , and loyalty points of some sort . Highly recommended this place. Child friendly also !!!
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June 2024 by Shonda Whitney
Always quick and helpful
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June 2024 by Melissa Coneley
Love HEB on Fairmont. Even though I’ve moved closer to the Deer Park location I still use this one!
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June 2024 by Jason Seeberger
This Pasadena store is like a cemetery compared 2 the height's Houston location or any location,nobody said hi,thank u or any,the employees need 2 get fired up or their sales will never increase.
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June 2024 by TUCK RYAN
They don't accept S3 flex prepaid OTC cards.
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June 2024 by JD Hurtig
This HEB use to be good, but between the constant expired food, food that hasn’t expired but has begun to mold or begins to shortly after purchase, as well as many items frequently out of stock, this store sucks now.
But now let’s resort to deceiving customers by conveniently placing the full t bone perfectly on top to hide whatever the heck the other 2 are. Instead of 3 t bones, we got 1 + 2 butchered ones.
Thanks for becoming a terrible location.
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June 2024 by Tasha Seals
HEB PHARMACY- NICE TO HAVE A DRIVE THRU. MAKES it CONVENIENT WHEN YOU DONT WANT TO DEAL WITH THE CROWD OF PEOPLE INSIDE;)
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June 2024 by Anthony Footit
HEB beats the pants off of any other grocery store.
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June 2024 by A C
Always great, very good service!
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June 2024 by Elaine Domec
This is a great grocery store and got help from very nice employees today