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August 2024 by Alechia Shrewsbury
We have been banking with Frost for a couple years now! ANY time we have had a concern or issue, we have been met with professionalism and have had the situation taken care of pretty quickly! I recommend Frost Bank to anyone looking for a customer centered bank!
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June 2024 by M J
The atm outside never works, I recently went to deposit money through the atm inside and it took all the cash and didn’t credit me my full amount of money I inserted into the atm. I called to speak to a banker she said she couldn’t do much about it until they checked the atm . I had my receipt with proof that i put in the cash and I still was not credit the funds!
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May 2023 by ALBERT R3
This is an awesome location. The service is beyond compare. A truly nurturing experience with the most accommodating environment. You will not have that zoo visit feeling. It's more like a Apple store. A real inviting experience.
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September 2022 by Keith Blaze
I have been banking here for four years. They do not racially profile. They have helped me with cases where vendors owed money. The other low ratings have no merit. It's unfortunate that satisfied customers typically don't take time to give ratings.
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May 2022 by Elise Ban
Horrible do not go to this bank I was racially profiled today when they had all my information in front of their face
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July 2021 by Peyton Miller
Very friendly staff always a good experience when I visit
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July 2021 by Dwayne Parr
I have been a customer for years! Great customer service, fantastic locations & the best online banking.
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March 2021 by Sophia N Luis Cepeda
We loved it staff was awesome and the whole process was fast.
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March 2021 by Cepeda Sophia N Luis
We loved it staff was awesome and the whole process was fast.
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January 2021 by Jay angeles
Been banking for 8 years its time for a change this bank on spencer never have notarys on hand guess its time to go to chase or wells fargo
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March 2020 by javier angeles
Been banking for 8 years its time for a change this bank on spencer never have notarys on hand guess its time to go to chase or wells fargo
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March 2020 by Christina Peters
I love this bank. Great service.
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December 2019 by Jeanie Calvillo
Always a pleasant experience. Customer service is the best!
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September 2019 by Michael C
Customer service is awesome here. We've been with Frost since our old bank Horizon switched over so we've been customers for years, but they always make us feel like we're new customers. They call us frequently just too see how we are and if we need anything from the Bank. At the actual bank the customer service is top notch. All for Kendra she is one of the best here at this location.
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April 2019 by Maria Alonzo
Been a customer for more than 10 years, so far never had a problem. Great customer service and friendly representatives. Every time I go into a branch they always greet me.
