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“Juan was an amazing sells person , when I say he build rapport report to understand what was best for me and also meeting my qualifications, he showed me more options that I was not able to see in person and went above and beyond getting me schedule asap for delivery. I recommend to come ! Kudos to you Juan !”
“100% recommended store! Very good service and excellent promotions. Don't hesitate to come and see the promotions they have every day. Thanks to Daisy for taking the best care of me ??”
“I came to this Pawn Shop and the lady name Ofelia promptly helping me out ,I got a watch and an Excellent Customer Service, definitely recommend this location !!”
“10/10 would recommend this location!! I had an issue with a phone I had bought and Mike was so helpful and patience with me and gave me really great customer service ? he's really awesome and really nice this is going to be my main store I go to now cause of Mike !!! Thank you Mike so much for helping me and making my day 100 times better you're awesome ?”
“Had an issue had to call customer service customer service on the phone was horrible but the associate that worked at the store. On the phone took care of it and made the issue deteriorate. Great people work here!! Fair and honest!!”
10AM - 7:30PM
2015 S Richey St Ste A, Pasadena
Electronics
“I m so happy for the help that I got Zandra is good at helping people I recomend her to help everyone she is patient and she tryed everything to get me a better plan thanks zandra!!”
“My favorite place to shop for vintage games and action figures. I'm a movie buff and I'm able to find something new every time I visit. Great employees and customer service.”
“Very good, helped my wife get a brand new phone, they were very helpful, I definitely recommend! Go to store they are very good! Anisa & johana helped me so much.”
“What more can i really say about this place? Joseph makes the entire building a vibe. I was instantly amazed at how gracious he is with his craft. I walked out with 3 tablets and 2 phones just because. If you see this, Joseph is the man you need.”
10AM - 7PM
2727 Spencer Hwy, Pasadena
Electronics
“I enjoyed buying a sofa set from Danny at Aaron’s. He was the nicest friendliest professional guy . I have dealt w Aaron’s for 25 to 30’ years . Never have I came across such great customer's service . I rate him a 4 star.”
“Went in today to drop off my WiFi box (as told when I called to disconnect it.) I was told the wrong information when I called to disconnect. But Jessica and Jordan worked with me, so that the store would ship it in.”
9AM - 7PM
3809 Shaver St Ste 175, Pasadena
Electronics
“Came in here because I had no service since my phone was stolen and Gerardo was amazing answer all my questions and had my phone running in 10 minutes. Very respectful and helpful. Thank you so much god bless you?”
“Donna and Jessica are awesome they have great customers service and I recommend this store and I will continue to make my payments here they were very helpful they need a raise”
“Matt in the technical department in this Target is a patient and friendly guy when customer service is lacking and rare in most cases around town.
Thank you, Matt, for helping my mother who has difficulty dealing with new-fangled devices. lol
You were very kind and helpful.”
“Ava was extremely professional and knowledgable in helping us switch plans, our trip was quick and easy and she helped us save big time! Highly recommend this store!”
“Tanvir and Byron are excellent customer service providers here at this Metro PCS location and I highly recommend anyone here in the event of switching and purchasing a new phone for Metro PCS.Thanks fellas!”
“I walked into the store and the first person that approached me was Angela she was a very sweet person helped me with everything I needed and was an easy checkout.”
“My Two Years with Metro by T-mobile resulted from a Special they have implemented now. You actually pay $25 with Autopay and Insurance is worth it. My Internet service was actually better than actual T-mobile. T-mobile has permission to get under your skin with their ads to win you over and are most annoying. Scam Shield is better than Robokiller. I have 400 spam calls a month, and Scam Shield dropped that down to maybe 30 spam calls a month. Once you are a customer, the deals are done; all my upgrades were costly, but you qualify easy and long-term and if you're prepared you can get the great phone instead of minimum required and never have to upgrade. In this case, authorized dealers are better than parent companies. T-mobile has hidden stuff behind every offer. But not Metro by T-mobile. The customer service caters to you and will give you a break on accessories every time. I shop for all my accessories there and with a little patience, I can get what I want thanks to Pandemic Life.”
“While I told an associate what I needed he gave me the wrong thing. And I was kind of rushing and didn't notice. Well I went back the next day and got the right micro sd card. They switched it out quickly and without extra charge. I appreciate how easy it was to resolve the issue and how kind everyone was to me. Keep up the great work!”
“This store always has best stock in phones. Best Metro in scv with great customer service as well some other metros actually direct you to this store ! Bilingual staff is great.”
“Liba the girl at the Jackson location in Pasadena was the nicest and very helpful person I have had or met since I got Metro PCS...she explained and help me understand about my phone...”
“Great service, Great and Honest customer care!!! I WOULD totally recommend THIS location to do you business with!! They go over and beyond!! I'm Truly Blessed for their help!”
“I have been coming to this location for a year + , Maria is always so sweet to me and my family. I’m happy that she became the manager. I definitely recommend this location .”
“i highly recommend this metro place. the rep named RUM is very knowledgeable and treats you great and gives you the devices you need. so thimbs up to you RUM ??????????”
“I've been coming to this target for years I've never had any issues.. lately I've noticed the manager Earl all over the place, greeting customer asking how he may be of help, always smiling and very friendly.. I see him every time I go unlike other managers at places where the manager has to be called.. The store is clean and organized, I find everything I need easy way in and out.”
“I give it 5 stars for being the worst experience in cash America, in others they have treated us well but here they sold us some AirPods, we bought them trusting that if they worked, they were not charged when we put them in the house, they did not work well, we returned them and they did not want to exchange them and they left us talking alone they didn't even take care of us well I give it 5 stars of being the worst experience in cash America in others they have treated us well but here they sold us some AirPods we bought them trusting that if they served they were not charged when they were in the house they did not work well we returned them and they didn't want to change them and they left us talking alone they didn't even take care of us well the manager didn't pay attention and she doesn't help today Thursday January 25 2024 at 1:30”
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“This location is definitely my favorite! The employees are super hospitable and they are really here to service their customers needs. If it ca. be done, they will do it! 5 stars from me! Thanks Ez Pawn on Shaver in Pasadena, Tx.”