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June 2024 by Gerardo Lopez
I myself will get down and use the ATM inside. It’s always working and I have no issues using it. Also ample of parking and a nice security guard.
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May 2024 by gereyna
Only 1 atm works. And all the ones in the surrounding areas never work.
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November 2023 by Angelica Salazar
I went through the drive thru ATMIt took me through all the steps but the slot for the money to come out never opened, I had to go inside to take care of it now tell me why if they already knew that machine wasn't working why they have it open which causes too many problems when you're in a hurry. The lady who helped me had to call a number held me up to talk to her and I was very busy.
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October 2023 by Kelvin Toirac Sanchez
I had an appointment today at this bank, Arlett attended to me and was very helpful, very professional and attentive. My experience was good.
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July 2023 by Sibrian Gc
It seems to me that it is a Bank that does not deserve any Star because it requires changing a check from themselves and they did not want to because it was 3500 and according to them they only change 2500 is absurd but not even in those of MY Country does that happen. That's why I only prefer wells fargo
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July 2023 by Rogelio Lopez
Excellent
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July 2023 by Esteban cruz
The outside atm 2nd to the left shut down while it was counting my money, rebooted and went back to main menu and took my hard earned money and did not credit it to my account!!!! Don't go here. The 2nd ATM on the right that is outside stopped counting my money, started again and did not put any dollars in my account. He stole my money!!! Don't go here because until now they haven't solved anything for me!!!
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June 2023 by Robert Rodriguez
It’d be great if the ATM’s worked but it’d be even better if when they didn’t work, the red light turned on instead of signaling that it does work when it doesn’t. Chase dropping the ball here, it used to be so up to date.
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July 2022 by Galo Alejandro Sanchez Torres
Inept and unprofessional people
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February 2022 by Ilyas Yestayev (Chozen)
Great atmosphere, friendly staff, customer service was top notch, highly recommend this branch, definitely coming back. Thank you.
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April 2021 by Robert Simmons
I walked inside with the intention of opening an account. The teller was obviously ready to leave as she said they didn't have the time to start an account for me and when I asked her for a cashier's check she advised that I would need to have an account. I thought Chase Bank would be better than that!
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November 2020 by Crysta Medina
Chase bank allowed my account to be hacked over 5 times. They allowed fraud wire transfers to happen on my account even after I made a claim multiple times, changed my online password and username, changed my debit card and changed my account number. They never had any security on my account after I told them this was happening. I banked with them for 10 years and within one year all these fraud transactions happened. I told them I was going to bank somewhere and they didn’t care. They didn’t care about my business at their bank as a loyal customer. Also I closed my account about 2 months ago with a balance of $0 and they had the nerve to call me today and say that I have a negative balance of $500 that I need to pay. So they continued to allow my account to be hacked AFTER I closed the account. I will NEVER bank with chase again!
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September 2020 by Becca Kairis
Teller was very nice man that tried to help but “banker” lady interfered, would not let him continue and was extremely rude to me and refused to help complete a simple request. Would not even allow me to schedule an appointment (I was told this wasn’t necessary but I wanted to be considerate of people’s time). Went to a different branch and they were able to help me - I was done within 15 min (including waiting time) which just shows how ridiculous this location is and how much they don’t care about their customers.
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May 2020 by Angie Barajas
If I could, I would give them a ZERO. This Chase branch does not even deserve One Star. We went to this location for over TWO years and all the sudden they are refusing to assist me. They took my money the day before with no PROBLEM and the next day, they have an ISSUE! Ridiculous! Then the "Manager" came and just made it worst. I guess they just let anyone work there. They are beyond rude! I went to a different branch and NO ISSUES! They even game me a smile. I guess this branch was taught no manners or customer services. Just plain SAD is Disappointing.
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January 2020 by Ben A.
Be nice to them, they will be nice to you.
