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January 2024 by El Valiente
Stole my money and refuses to give It back. The tellers and Chase are thieves.
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September 2023 by Sue D.
I went to deposit my check at this branch. The customer service is very good but today I gave the cashier/clerk my check and I told her that I don't have my debit card with me but I have the account number . She handed me a deposit slip and asked me to fill it out. So I told her that usually the cashiers usually fill out the slip for me so she said it was not her job it's upto the cashier if they are willing to do so. What if someone who is unable to read and write comes to the bank ? Will she send the customer back ? she didn't have a name tag but my receipt showed her name as Jaslyn. She was very rude . I have come across this type of cashiers is any of your branches.if she can't treat the customers well she is not fit for the job. She has a tattoo on her right arm.very disappointing service.
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July 2023 by Joseph Montano
P.O.S.!!! Loooooonggg waits to use ATM'S... 3 ATMs and only 1 works.. it never fails NEVER! it's just makes you wanna punch ? someone after waiting 15min in line YOUR!!! TRASH ATM DONT EVER WORK
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July 2023 by Kal
I don’t hate it but I really don’t mind going either.So I’m in the middle about this place to begin with.Its another bank location to make transactions so ehhh.
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July 2023 by Marie C
Calling Chase is a waste of time. Terrible service
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April 2023 by Alissa Salcido
Drive-through ATM machines never work!!! 3 ATMs and normally only 1 works! This has been going on for years, when will this end!??
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March 2023 by Jacklyn “Jackie O.” Ordonez
Thank you for your quick assistance!
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February 2023 by The Real Dill Outdoors
The staff is lazy.
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January 2023 by Bradly Schaefer
Went in conducted business and right back out a beautiful facility
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November 2022 by Umed Greene
This Chase Bank ATM always down. They close WAY to early before 5pm. Always a long line at ATM.
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September 2022 by Antonio Gonzalez
Trash they take so long I just closed the account went to Bank of America
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June 2022 by Brianna Reyes
they don’t offer to helpppp at all
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May 2022 by Fred Sanchez
The Chase bank in the heart of Pasadena, great staff and very professional team only thing is ATM are Horrible! Out of all 3 only one works and causes time and for the Houston aggressive drivers this is the worst place to be if your in a rush
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December 2021 by Desirae Rosales
If only they had thier ATMs working I would've gave a better rating but no there's always one that works and have to wait in a line for 30 minutes it's ridiculous. Fix it!
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October 2021 by Edgardo Marroquin
Average chase experience says they have 5 atms in this location but only one works. Multi billion dollar company cant keep up with customers its sad they need to open up all the atms or expand to maybe 10 atms so that atleast 2 work.
