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March 2024 by Danielle Howard
Come and ask for Raul and Kevin I came thinking I wouldn’t get anything and I left with two at a good price thank you guys for working your magic and treating us like family
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March 2024 by Martin Garcia
The service both during drop off and the mechanics doing the work was phenomenal. One of the better dealerships I've ever dealt with 10/10 will be visiting again.
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March 2024 by Bubba Schmidt
Lory Taylor my service manager is the best! Great to work with...explaining everything to keeping you updated on the repairs. Never any surprises straight and honest.You need to clone her!
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March 2024 by John Richard
I paid for a part that the part number Consist up 2 pieces. The parts department falt out told me that they opened the pack and took one piece out and charged me for the part number $60 approximately before tax. I went to another dealership. They pulled the same part number in the same small bag sealed With 2 pieces in it and that's the way they sell it. And they confirmed it with corporate I. Tried speaking to the parts department again about this BayWay l Dodge and their online apartment? Is Mopar wholesale store? He told me it was the same dealership. They just it was their online department. Same location, same. Everything they shipped us across several state lines. Making it way too 4 for me to go up to the dealership. Just talk to someone in charge. I have tried communicating through email and phone. And all they've done is say they've done it. And that was all they were gonna do. I sent them pictures that they asked for and I used it against me. Telling me that the way they look at it. I'll paid one piece for approximately $60. BUT that part number consists of 2 pieces, so windshield washer nozzle. A little piece of plastic that charged me over $60 after-tax for a little piece of plastic got another crystal deal. should that part number consist of 2 nozzles. It's a 2 piece part number in the pack. It never supposed to be open in a part. Taking out not to reduce the price for the customer. Not that price is set by manufacturer, which they both purchased from the same manufacturer, and I it for me and I told bayway Dodge this today. He said he went to his managers and his man just told him not to do anything with it until next week. Maybe when somebody else came in. He put me on hold for over 20 minutes just to come back and tell me he wasn't going to do anything. No one was gonna do anything that they removed pieces out of packs., and he continued to say that they removed the item from the sealed pack. They put it in another box with another part. That I had ordered a larger part. $420 I had to assume they lost one piece of the way they had packaged it. But then they told me they had removed one piece of my part item. I tried to explain to them. I'm a disabled veteran and charging me double. What a part actually cost was very hard on me and my family?
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March 2024 by Sidney Johnson
I had a great experience at Bayway with buying a car for our first time. I 100000% recommend Raul Hernandez as your sales professional because he was an amazing salesman with EXCELLENT customer service. There are many great things I can say about our experience with him. He was extremely helpful, nice, attentive, and took really good care in helping my family find a nice, used car for a good price!! He even stayed past his shift because there was an issue at first with my bank. 5 stars!!
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March 2024 by Larry Dailey
Extremely helpful and courteous staff throughout the buying experience
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March 2024 by Maribel Franco
They answer all the questions I tell to them thanks you Bayway Chrysler Dodge Jeep Ram.
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March 2024 by Lynn Zelsdorff
Oil change and maintenance check. They were on time for appointment and quick. Everyone was helpful and polite.
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March 2024 by Antonio Flores
good place to purchase a new vehicle
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March 2024 by puma linked
Took my car in to service and did an amazing job and quicker than expected. The service manager and whole crew in service went above and beyond to get my vehicle taken care of.
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March 2024 by Alicen Newman
Great service and a great value!
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March 2024 by Janie stringer
Sales rep Kevin is awesome. He went beyond his means to allow me to test drive the vehicle I wanted. The finance rep William fenomenal! He had me in & out in a matter of minutes.
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March 2024 by David Bates
Service department John was very professional and the team were very swift and professional in their work. Friendly
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March 2024 by Ronald Kinney
Repainted my Dodge Charger Scatpack. Had factory defects in paint and Bayway did an awesome job repairing. Vehicle delivered back to me on schedule. Ray did awesome job keeping me updated daily on progress. Thanks Bayway team
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March 2024 by Maddison McDonald
I have been trying to find a 3 row vehicle for our family for 3 weeks and has literally been a NIGHTMARE!! We have actually been here twice before and didn't find what we were looking for. BUT Sandra G. gave us a call when something came in that hit all of our mark! We came in immediately and am signing as I write this! She has been THE BEST to work with throughout this whole process. So thankful ??
