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July 2024 by shannon boyd
Great service. Very happy with the quality of the repair. Great communication.
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July 2024 by Crysyrc
They took great care of not only my car but me. They kept me up to date constantly on what they were doing. My car is as good as new now!
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June 2024 by Bud Pagitt
Easy to work with. They were very nice on the phone if I had questions. I recommend this shop highly.
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May 2024 by Matt Elgin
This place is one of the few remaining, classic blue-collar businesses -- with competent people, who know what they are doing. I am thanking my lucky stars I found this place. I just read a one-star review from a guy who had insurance-paperwork problems. But as far as the quality of workmanship is concerned, these guys are impressive.
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May 2024 by Justin Henderson
Team did a great job handling insurance and making repairs! Car looks like new!
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April 2024 by Byron
This company is legit and willing to help you get you back on the road... I appreciate all your help...
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March 2024 by Claudene Cochran
The people were very kind and understanding. Each person I talked to was friendly and knowledgeable. My car was totaled and I was very upset. I would recommend Scott's Collision Repair to everyone.
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March 2024 by Jason Pruett
Quick to get the work done at a fair price! Johnny communicated well and made it happen! Great experience. Thanks!
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March 2024 by DaLynn Mize
Scott's Collision Repair really out did themselves!!! You can't even tell my van was involved in an accident. I highly recommend using them. They turn this whole experience from a nightmare to a daydream. I was kept updated and informed the whole time. I will definitely be using them again!!!
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March 2024 by Bryan Wood
Highly recommend. These folks kept me up to date on everything and also helped me with dealing with another insurance company. Car looks brand new and we are happy. Good job Scott’s Collision!
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February 2024 by My Lipscomb
Honestly, I have never left a review before. This tells you how horrid my experience was at this shop. I would have given zero stars, but I have to give a star.
I have been a dedicated customer at this business for 18 years. Since the transition of owners, the service at this business has drastically diminished. The current owner David Norris never showed his face nor did he return my calls. I only had dealings with Johnny Green which has poor business practices. My car was kept for 5 weeks 4 days because the lack of quality service.The services that were being rendered was hail damage and fixing my bumper.
I was told by insurance company that the emails were not being read properly, and they were not processing paperwork correctly. I DO NOT recommend anyone to take their car here for anything. A simple hail damage repair took over a week because of towing issues is what Johnny stated. I even offered to have the car towed myself. Johnny and David were not able to get a tow truck sent to the dent repair specialist ….that’s what I was told. The hail damage specialist did not know about the issues that Johnny was expressing to me. Which is concerning because once again lack of communication between parties. I repeat this not a place you want to take your car!! I had to make several phone call and to contact the insurance company to insure the process was occurring, which wasn’t in a timely fashion. I basically had to be the secretary because the 2 secretaries they have are not informed or well versed of the business aspect.
When I returned to my destination my car DID NOT have any oil in it. I drove over 3 hours without any oil. Which is very unsafe. I just had a recent oil change prior to taking my car to Scott’s Collision. I had to place oil in my car because there was no oil in it, and my car was leaking oil. I took my car to the shop to check it out. There was no oil leak. Someone drained the oil out of my car, and did not close the plug correctly. My car was not only unsafe for me, but others on the road. My motor could have locked and easily caused a wreck.
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January 2024 by Stacie Smith
Great people
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December 2023 by Regelia
Management and staff are very respectful and thrive to do the best work on repairs, even higher than what's considered industry standard. Highly recommended!
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December 2023 by Jamie Smith
David and Johnny were wonderful! They worked with my insurance company to make sure all of my repairs were covered. My car came back to me in excellent condition! Thank you!!
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December 2023 by Ashjwanae Mickens
Johnny got me right on together! Didn’t take long to get my car fixed at all. I appreciate all that the company does to ensure that everything gets done for you.
