Paris Ford is recognized for its exceptional customer service and a diverse selection of vehicles, including sedans, trucks, and SUVs. The dealership prides itself on having knowledgeable staff who guide customers through financing options to find the right lease or loan for their needs. Many customers have praised the quick and efficient service at the certified service center, with reports of prompt repairs and the use of genuine Ford parts. One customer noted a particularly positive experience when having their truck serviced, stating that they will return for future maintenance. The dealership also excels in communication, as highlighted by a customer who special ordered a Mustang, enjoying a smooth process without any hidden fees. Additionally, travelers have experienced reliable support during emergencies, with staff promptly addressing issues like check engine lights and transmission repairs. Overall, Paris Ford stands out for its commitment to high-quality service and customer satisfaction.
The service department handled my issue well. The staff worked very hard to address my issue with the limited time we had a that moment.
August 2024
Professional and Courteous Service from Service and Checkout Departments.
August 2024
Had a check engine light come on...went to Paris Ford, got a diagnosis on that problem and had them check why my A/C wasn't cooling like it used to. Fast forward to received repairs in 4 hours and received a ride home and a pick up (22 miles round trip). The staff was knowledgeable and courteous. Will be going back if... read full comment
