-
July 2024 by Shelly Douglass
Stylist: Jackie is the best. Personable and engaging, does an incredible job on my nails, won’t go to anyone else.
-
July 2024 by Patrick Webber
Been here several times but this time was horrible. Won't return due to bad customer service. And of course it's always a misunderstanding. I will give my money to a business that serves everyone happily ?
-
July 2024 by Amber Phelps
I’ve gone to Queens Nails for MANY years until I moved to Keller. I was in Arlington for something and had time to kill before needing to be somewhere so I came in to get my nails done on May 13th. Was charged $60 on a debit card. Gave a $10 dollar tip and was charged a second time for $70 dollars. I called to ask about being charged twice. They advised I call my bank. I did and made a dispute only to be told it was a valid charge. YES $60 was charged at the beginning but you can’t charge the full amount PLUS a tip AGAIN totaling $70. It’s NOT $130 to get your fingers done. It’s just like going to dinner and having your card ran for your meal and leaving a tip. Refund me my money and I will delete this review. If not, it’s here for everyone to see how crooked this company actually is!
-
June 2024 by Ximena M.
Love this place totally recommend , they are really nice and kind and gentle . My first time coming here and loved it
-
June 2024 by Marcy Beecham
So I am a regular customer which is why I'm saddened to say this. I came in Saturday. After waiting for them to open. I was the first and only customer. The lady at the counter said outright that they were booked up with appointments.... strange because I was the very first person to walk in. I came early as well. How could the sign say you all "accept walks" but have absolutely no one available?? It was the day before Mother's Day and I observed no employees. None that came in while I was waiting either. She literally stated I could possibly come after 12pm. That doesn't make sense when I was there before the nail salon opened. Why turn away a customer when you could at least had them soak their nails off or prepare them for their pedicure??? This was unexpected poor customer service. Especially to a very loyal customer. I'm just saddened by this experience. ?
-
January 2024 by Laurel Santiago
Love love this place!! Everyone is so nice and great services.❤️
-
January 2024 by Crystle Airheart
I have been coming to this salon for 20+ years. My mom used to get her nails done years ago when they were in Irving. If there has ever been an issue, they've fixed it. They've always been friendly and polite. I'm not sure what all the negative reviews are about, but it certainly wasn't this business. Will continue to come here for the rest of my life!
-
January 2024 by Mary Jane Foster
Customer service is not their goal. Extremely arrogant and down right rude. They don’t offer many services and no selection on color. They don’t need anymore business I guess.. only use if your looking for a simple manicure. The pedicure was horrible and the product doesn’t last that they use. My new set of acrylic fell off in 3 days.!
-
December 2023 by Maria F.
I had an amazing experience at Queen's Nails! "Zi" was the one who did my Queen's spa pedicure. She was quite good, and I almost dozed off with the lower leg massage she did! I plan on returning regularly. Very clean, autoclaved utensils too. I went early (10am) as a walk in and I really liked the quiet calm at that time
-
December 2023 by E S
First time coming to get a pedicure, never in my live would I think I would enjoy it and let me tell you! They did a fantastic job, from the scrubbing, cutting my nails, warm water, gentle hands, the massage they gave me and hot towel was great. They wrapped my feet in some gel and hands. Then Gave me a hand massage and neck. I highly recommend it. If you are a man, don't be scared this is needed for good relaxation specially if you are on your feet alot and are tired. I'm not saying go get paint and stuff I'm saying go get a massage and take care of your body. The hot stone was great Also. Over all it was great. I highly recommend them. Super nice place and people.
-
October 2023 by Caitlyn Lutz
Got my wedding nails done here! Love them! Still gorgeous two weeks later.
-
September 2023 by Wendy S.
2 stars because I love the polish I picked out. Zero stars for her attitude! Omg - I forget why I quit coming here and when I try again...I quickly remember. I'm SO beyond sorry that I ACCIDENTALLY knocked off the circle cover in the pedi chair! However, when I pointed out my mistake to the lady, she got pissy with me. She loudly said "I. KNOW." and then began the usual talking about customers. I know they were talking about me as they would both look up at me and giggle. I apologized quickly and then I shut up. She would push - PUSH - my feet off in to the tub I stead of being an adult and using her words (like we expect toddlers to do). Foot in water or please put your foot back in or even OFF. But to push my foot. Rude much? Wow. This place has never been very friendly but today took the top prize for rudeness. Done and done. They won't worry about anything I say, they truly don't care, but the overpriced pedis aren't worth it. Especially when you add a side of rude and petty. I hope she sees this and possibly slightly cares but her level of rudeness is fundamental and I'm more than certain she won't even consider anything I have said.
-
August 2023 by Bar Crawl Mid Cities M.
The worst 90.00 and 55 mins ever spent. The finger nail tech was so rough. Not to mention each nail is snaggly even after I said to fix them. Toes. Hello my neice can paint better
-
August 2023 by Mango Mentats
Nails look pretty but I got an infection from my pedicure.
-
August 2023 by Molly Evans
Been going here on and off since I was a kid. I've been going to May specifically for my nails for almost a year now. She kills it every single time. My nails can go 3+ weeks without a single one lifting.
