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May 2024 by Mercury
Still have phone service
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May 2024 by Tim J Texas
Very busy, not surprising because they have great deals.
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July 2023 by Gina Morgan
In and out fast good service!!
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July 2023 by Randi Dagenhart
The female employee who was working on Saturday evening (Castillo) was incredibly rude to my family. She denied my family service and yelled at them to the point where they had to leave the store. We asked for a basic service of adding a line to our plan and while I was explaining which phone we needed she cut me off several times. When she spoke to my grandmother about adding the line to the plan she acted as if us asking her to do her job was a huge inconvenience. My grandparents are elderly and have cancer and they just needed her to just be patient with them! Yet she kept being rude. If you’re being asked to handle a basic service, you should not have a terrible attitude and deny people service. I’d give 0 stars if I could.
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June 2023 by Heather Haller
Beware.. make sure they sale u the right thing. And make sure it works . $50 down the drain.
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April 2023 by Kimberlee “Kimmi” Dennison
The associate that helped me was very knowledgeable and very quick to do the things that I asked her to do to my account
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September 2022 by Ashley Fick
Bought a phone and a yaer later it's not working to good but people are very friendly and very helpful cricket app never worked for the phone I bought at all or voicemails
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July 2022 by Joyce Greenwalt Coco Annie's Photos and Art
Very friendly atmosphere. Clerk was very knowledgeable.
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June 2022 by Kyle Thompson
Depends on who's working but usually pretty good
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March 2022 by Robert. Hagerman
Nice folks to visit
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February 2022 by Valerie Cano
The employee, Chuck, was absolutely amazing! He was very helpful and patient! It was the best encounter i’ve had at a phone service company.
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January 2022 by Joe Thacker
The store employees are nice. Cricket rules are not good for loyal customers. Just like their parent company AT@T. I got ripped off buying the cheap Cricket phone for almost $200.00 a few months ago. A couple days ago my wife took her phone in with problems. The people was nice but her phone is 3G and no longer working properly. Cricket isn't charging us $200.00 again for a no name phone. Got a cheap Cricket phone at Walmart. T- Mobile is looking good in the next few months! The phone service is good. Sorry for Employees working for crooked Corporation.
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November 2021 by Jerry Holland
I purchased an accessory for 1 of my 4 phones and it is defective. With receipt in hand (less than a week old) and the complete packed item, I simply wanted to exchange it. Was told by 2 employees, that could not be done. That I had to come back in 3 more days to talk to someone else. Totally unacceptable. I'll be back in 3 days to close all 4 of my accounts if I have not been notified with a solution before then. More to come.....
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October 2021 by Cindy Clark (Art with Clark)
Poor customer service and refusal to back up their product. I was 3 days late beating the 7 day return policy. Chad (regional manager) refused to allow me to return a defective phone even though Cricket was not open regular business hours and the road were not drivable due to the snow storm we had this week.
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August 2021 by Kristina Brown
sometimes their service is lame and the amount you have to pay to upgrade is more for being a loyal customer then it would be for a new customer to come to cricket
