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February 2024 by galilea g
How bad can a screw be on a burger right? Never again.
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October 2023 by Veronica Garza
I like going here for munchers, but lately the food has been cold or underdone. The munchers were still partially frozen & the meat was cool to the touch in my burger.
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October 2023 by Minnie Garza
Speaker needs to be adjusted, and personnel need to make their voice understandable. But either than that, the burgers are good, as is the service.
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August 2023 by ann patt
Horrible experiences every time we goWe always click the buttons 5 times and get no responseThe last time we went there was a girl at the window staring at us clicking the button and didn't even bother in coming out to help usWe left after a 35 minute waitCars that were near us also leftReally sluggish people there.
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July 2023 by Arturo Puente
Went in during happy hour to get some drinks for my employees, another car drove in behind me, and there were two cars in the parking lot, so a total of 4 cars. Customers were there, and the two cars that were there, the car hop was giving them their food, so I park and press the button, it took a good five minutes to answer the call, so finally an individual answers, later to find out. The manager, Mr rodriguez, I start ordering, mind u, I have ten employees, and I was pretty much going to get the same drink for everyone, cherry limeade, so ask, slush? I said sure, yes, and he says, call back when ready to order, and cuts me off, I'm there wondering wth just happened, I know, and I hear he answered the car next to me, and I say fudge this and start driving off. What really got me was that when I was on the other side driving off, the car hop comes out with a bag of ice, yes ice, he lost a $50 sale for ice... so I call and ask who's taking orders. And he says I am, ok, ur name? Nada. Ok let me speak to the manager, he says I am the manager.. give ur name... at this point, yes I'm pissed, and I tell him what he did and he says, I'm short staffed and really busy.. are u serious? There is two cars there, another car and me, the other two had left by now, ok give me ur dms #, he says there isn't anybody, just corporate, ok give me the number, and the punk tells me, it's on the Menu.... dude worst employee ever, I know I'm only one person, but I will never eat at any stars ever, and I will damn make sure none of my family does either
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June 2023 by Roland Perez
These employees do not take any pride nor respect for their customers. They don't acknowledge you when you press the button. A simple "I'll be with you in a few min" would be better then assuming that the system is not working properly after waiting for 20 to 30 min then either honk or wave down someone down then to get attitude from the carhop person, wow. Whoever is running that location must be disciplined or terminated. How can a District Mgr or Owner of this franchise accept this type of behavior.
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June 2023 by Michael Perez
Service is ok could be a lot better, food was good.
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April 2023 by Frank A. Aniceto
The burger combo I ordered I couldn't find or taste the flavor. I didn't finish the burger nor the fries nor the
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April 2023 by Vivi Mata
I went at 2:00pm today and it was the worse service. I got yelled at 3 times by a girl on the speaker who wouldn't let me finish saying my order she kept shaping at me "ok what else?!" "OK is that it?!" So I asked to speak to a manager when I've never had to do that at stars and when the manager did come outside she did not even care about the complain she just literally skipped back inside like if it's normal to be treating customers like that. I didn't go to stars to get yelled at for no reason.
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April 2023 by ned revon
Incompetent kids working here. I asked for two REGULAR burritos. What else could that mean to ya'll? Cuz instead, I got two messy plates with everything neglectfully thrown all over the cardboard. NO Vegetables, NO cheese, NO chili (whatever)= REGULAR.
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April 2023 by RVChillin
My go-to while my kitchen is being rebuilt. Great Service, ? not a bad burger but I return over and over for the
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March 2023 by Ira None
Everytime I come they don't answer the ringer and if I call it's the same. Sometimes I leave other times I wait if someone comes out. Terrible!
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February 2023 by Me
I'm trying to order there's one or two cars and somehow they don't answer where you order
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February 2023 by Jesus Rodriguez
Waited 45 minutes to have order placed because they wouldn't answer buzzer
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October 2022 by Mayra Lozano
Always the best. Love happy hour.
