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November 2023 by Rick Guzman
Horrible way to much talking about nothing irrelevant to medicine don't care about customer service one bit
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May 2023 by Mario Flores
Worst experience at this pharmacy. I dropped of a Rx that wasn't covered by my insurance. Four days later and I still didn't have an update. Turns out they don't call you to let you know these issues. Also, I could never get through on the phone to a live person. You're better off not wasting your time here.
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October 2022 by Francis Villalba
Palmhurst, TX pharmacy location closing off the drive through and making customer go inside the store 20 minutes before closing. Please explain how this makes sense? What about high risk patients, elderly with walking and gait issues? Just because you want to go home early on a Sunday, you limit the customer/ patient? Walmart would never.
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October 2022 by gina cantu
Super bad service waited about 30 minutes for my daughter’s meds and then they told me that they could give me her cold medicine because they couldn’t read the doctors prescription. I dropped of prescription at 12 they had all day to call, now my daughter is left with no meds. Last time going there never again!
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October 2022 by Diana Melendez
Bad drivethru service
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September 2022 by Michelle Contreras (Shell)
I like HEB Pharmacy, they've always been nice to me and very attentive.
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August 2022 by E. Porras
We made appointments to get the Pfizer COVID vaccine (second dose) the very same day because we went to get vaccinated at Walgreens (and although they confirmed our appointments one day before) when we arrived they said they got no vaccines.In contrast, this pharmacy is very clean and nice, staff is very kind and efficient and we got vaccinated so gently that we felt no pain. We’ll sure keep going back to this pharmacy in general and also to get our booster. We’re very grateful, please keep up the excellent work! ☺️???
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February 2022 by Christopher Liu
I like HEB Pharmacy, they've always been nice to me and very attentive.
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December 2021 by emilia alvarez
Extremely long wait inside and outside, dive thru. Not sure what's going on.
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November 2021 by Michelle Hinojosa
Horrible customer service! Specially KAREN. Very rude. Wouldn’t let me speak. She was probably having a bad day. Dear Mrs. Karen if you don’t like your job then please don’t work there. Thank you!
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September 2021 by Rachel VA
This place sucks... very slow... will tell you in one hour and not be ready two hours later.
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August 2021 by Shane James
Slowest pharmacy on earth.
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July 2021 by Nikki Irvin
I've had nothing but positive experiences at this pharmacy. Of course, the drive thru is the only way we pick up our prescriptions so I cant give a comment about the inside counter folks.
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February 2021 by Rachel Vera-Ambers
This place sucks... very slow... will tell you in one hour and not be ready two hours later.
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November 2020 by Yaya Marichalar
Doctor sends prescriptions and they only give you what they want not the quantity the doctor gives you, not even because you pay out of pocket for medications. Have to get medicine every week because they only give portions.... switching pharmacy.