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October 2024 by Heather Vrana
Super clean, spacious, beautiful and historic. Coffee on the balcony looking over downtown and reminiscing. Loved it!!
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October 2024 by William Rowell
Clean elegant and comfortable
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October 2024 by Kurt H
What a great historical place rooms are nice and spacious very clean and safe
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September 2024 by DaYon Callahan
I cant say enough good things about the Redlands. If you enjoy history, atmosphere, food and people this is a must on your list. The owners and staff are passionate about what they do and you can feel it throughout. Audrey in the bar makes the best long Island tea and smoked old fashioned. Jean the owner is so knowledgeable about not only the hotel but the entire area and cares about her community. We will definitely be back.
Nearby activities: Very walkable town, friendly
Food and drinks: Excellent restaurant and bar. Amazing staff.
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September 2024 by Luna Mann
I do not really like going this route, but feel the need to do so.
Hotel was okay, it has some history, the clerks seem to be fine (many locals work here I assume, unless they are all family). A veteran couple owns it.
Rooms are descent, now the real issue I faced: Their site, their reservation system, and the assistance I did not receive on my issue.
An extra night was charged on the booking, I notified them a bit late unfortunately, I checked out a night before but unfortunately the full reservation was already paid. When speaking to one of their assistants in person, she was humble and empathic enough to tell me they were going to try to refund me for the extra night “if they sold the room”. Checked out refreshed, took the road to Dallas to take my plane (mentioning this as there is no airport nearby, it is a small town).
Price per night was a bit expensive for what they offered, however. Even an Airbnb about the same size and amenities is cheaper. So that extra night costed me almost $220 USD. Guess what? They did not even announce said room and they never refunded for the night. Asked for the receipt, they provided it. Did not offer any explanation or apology regarding said night. After disputing it for the missing night with my CC provider, they just provided proof I left before the check out date and justification from their end to keep the charge regardless.
I do understand they might have a “cancellation policy” but they did not even consider refunding me for the issue on their website. If you try to book, it will add one additional night automatically. Left distasted with the fact they did not even consider refunding and how they simply denied the chargeback claim. They only started to call me from random numbers based off Texas after I had created the dispute, maybe in order for me to take it off? Once a chargeback claim is made, usually it is up to the merchant to discuss it with them, not the customer. I had the chat with their assistant in person and they did not deliver. I assume her name was Abby or Amber, something like that.
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July 2024 by Adrian Serrano
This is the HIGHEST quality food in all of Palestine. The flavors, the presentation, the wait staff, the passion for satisfaction is noticed from the time you leave the streets and enter the historic world, known as the Redlands Hotel. Impeccable and welcoming in every single area of this perfect Palestine aura! Great job Redland team!
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June 2024 by Stuart Whitaker
Great historic hotel built in 1915. Renovated rooms that are perfect for a getaway. Balcony that overlooks the town. Great restaurant inside.
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June 2024 by Virginia Pierce
Very cool, a lot of history here.
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May 2024 by Judy Campos
We had a fabulous time at
The Redlands located in
Palestine, Texas.
It was a wonderful experience.
The historical hotel offers lovely rooms that are extremely comfortable.
It truly is home away from home.
Good times. We will come back, for sure.
Thanks Redlands for a great and memorable stay.
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January 2024 by Lauren W McConnachie
My husband and I stayed here for a night away and we LOVED it! The building has so much character and history. The entire place is decorated for Christmas and there was even a small Christmas tree in our room. We walked around the "museum" parts of the hotel and really enjoyed it. The only disappointment came from the restaurant in the hotel, but that's a separate rating and review. We will definitely be back to the hotel!
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December 2023 by Dave Bowmaster
We just toured the public areas of the building when it was decorated for Christmas. We encountered the manager and several others there and all were very friendly and made us feel welcome, even though we were not staying there. Really neat place to visit.
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December 2023 by Derrik DeBerry
If you are visiting Palestine this is you first class all around A-1-A best!
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November 2023 by Kenneth Davidson
Very nice place and great service and food was good also.
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November 2023 by Brittney
Let's hope you don't have a family member staying while lines are down due to storms because they won't tell you
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November 2023 by Jason Shehee
I travel non stop for work. I felt like I got to come home to my mom's house staying here. This is the spot to be. They brought my dinner to my room and everything.
