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May 2024 by Omar Sanchez
I don't like any of the services done to my dog, and the prices charged weren't reasonable. I paíd 77 dollars for a bath, nail trim, and a ear clean
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March 2024 by Sylvia Steen
Yesterday, was not the first time I had an issue with the Palestine location. I stop taking my doodle to the a little over a year ago. They charge you for things and then they did not do them. My normal groomer is out on vacation. I decided to give Petsense another chance. All I wanted was my Naomi bathe and blow dried. They charged me $69 and she was still wet when I picked her up. If you do not blow dry those dog they mat and stink. I tried to show the guy at the register that my dog was wet still. I knew he could not do anything, I just wanted him to acknowledge so when I called the next day he could tell them yes she was wet. The guy kept saying call tomorrow. The guy at the register was rude. I will not go back there again. When I dropped off my dog the girl said I looked at your records. The person you had problems with us no longer here. I would love to get another chance. If this is her work ethics. I don't think so. She called me, I was two minutes away. She left my dog in the dark in the back. She must of knew I would be upset, because she was gone when I got there.
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February 2024 by Kenneth Cullen
Fast and courteous
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January 2024 by Pam Langham
After being groomed, Nikki looked and smelled her best.
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January 2024 by Robin Rose
They do a great job grooming my dog.
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November 2023 by Cecile Roberts
Very friendly staff
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November 2023 by Lee Stroh
Don’t bother trying to get your pet groomed here. I made an appointment online and even called and spoke to an employee to confirm my booking (which they said was fine and the online schedule is accurate). Apparently the groomer gets to decide whether she wants to come in or not, and chose not to work today despite having an appointment booked.
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November 2023 by Leeanna Stroh
Don’t bother trying to get your pet groomed here. I made an appointment online and even called and spoke to an employee to confirm my booking (which they said was fine and the online schedule is accurate). Apparently the groomer gets to decide whether she wants to come in or not, and chose not to work today despite having an appointment booked.
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July 2023 by Darla Çurrie
It is very expensive.
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December 2022 by Carol Griffis
The grooming salon is exceptional. Tawsha made my very nervous baby (Bargain) feel very relaxed. He has been 3 times now. An awesome and very knowledgeable professional groomer. Absolutely recommend this groomers. Great job Tawsha ??
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December 2022 by Catherine Andres
I have experience with very experienced groomers. My dog is 21 years old and he's going on 22. When he arrived in our small town.. he had not been groomed since our vacation. He is the king in my life and he sits on my lap all the time. Moving is hectic and chaotic and kind of scary sometimes. Tawsha - not only took care of our elderly little dog she gave him the full spa treatment. I spent less money than I did on one visit to a groomer in Colorado. ☺️ . Excellent care. My dog jumped into her arms. This was our first time. Thank you for excellence. ❤️?
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November 2022 by Bree Lee
Everyone is friendly and very helpful.Hannah and Tasha are great caring groomers. My 3 chihuahuas enjoy them. My dogs are clean, nails trimmed, ears, teeth clean and nails polished. Happy dogs.I appreciate them and they are very accommodating.
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November 2022 by Jose Castillo
Hannah did a great job with rhaenyra. She was very knowledgeable, we’re going back today.
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November 2022 by Jose Vasquez
Hannah did a great job with rhaenyra. She was very knowledgeable, we’re going back today.
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September 2022 by Ty Elrod
They’ve cut my dog to where she came home and bled for three days. More recently, they called and cancelled our dog’s appointment. We rescheduled for the next week, showed up, and no one was there for to cut our dog’s hair at the scheduled time (11AM). Then they apologized and told us to come back at 3:00 and they would give us a big discount for the inconvenience. We said that was fine. Then they called us at 1:30 the same day and told us that they would not take the dogs again. Avoid this place, it’s a mess.
