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December 2023 by Jacob Taylor
I’ve had more trouble out of this shop than I have every other one in Palestine combined
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December 2023 by Billie C.
There, good, business, persons, & At a good price""""!Ms.Billie G.CalameThank ya"ll on my brake job!!!
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November 2023 by Tina Mucher
Went in for inspection all the gentleman there were very professional and knowledgeable. Very polite
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October 2023 by Chaz F.
I had to transport my vehicle to a specialist in California from Texas.This master mechanic supplied evidence of their negligent work and my receipts attest to what I paid to repair their damage.Their Insurance company has until the 11th of October to refund my costs as the insurance appraiser ruled for me based on the aggregious threat to my life safety based on the negligent work performed here.As of this writing I know that what I first believed was negligence was actually malice .They did not perform work that they said that they would.The work they did do .. Place rotors on backwards etc. The misdiagnosis that I originally thought was to make money off of a higher priced service Manifold which I did not need and Water Pump that I did need actually need and ignoring things that could have killed me on the road I NOW know were done purposefully and that there are several others in Palestine whose vehicle has been damaged by Matterns Tire and Auto.They have until the 11th of October to pay the insurance claim for what I spent there.If they do not contact me by the 11th this yelp review will serve as my attempt to make sure that they don't do this to anyone else.If you have been damaged by Matterns Tire in Palestine Texas please write me at POB 126 Tennessee Colony Texas 75861
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September 2023 by Terry Franklin
Good service good prices
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September 2023 by Tammy Stanton
Couldn't do what I needed just cause I had the part.
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September 2023 by William Brown
The dissonance of individual experiences is real.I called and confirmed if they had one zr17 tire, which is what I needed. Drove there with the spare tire on, and my car was ready in 30 min; drove an additional 300 miles and everything is just fine.
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February 2023 by victoria salinas
The guys are all super nice and very informative. Their prices are honest and reasonable.
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February 2023 by Bruce Swart
Honest folks with competive pricing. I have trusted my vehicles to them for years.
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January 2023 by Nice Guy!
Went for an inspection. Nice guys there. Place is clean. Regular prices with the horrible inflation! Thank Biden!
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November 2022 by Montee poole
Very nice company, always willing to help.
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November 2022 by Aquanetta B.
They are not honest. Horrible service. Terrible tires. Wanted Yokahoma tires and they swore to life none where being made. Paid over $1200 for tires they suggested, next day had a flat 300 miles from home. It had to do with the valve stem. Was not reimbursed and after 1 tire rotation found out the tires where bad.
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October 2022 by Aquanetta Booker
4 months ago I went to Mattern Tire in need of new tires. Ask the guy for Yokahoma tire he told me they didn't have them and couldn't find them anywhere. He told me he would sell me the next best thing. I ordered 4 tires for my car and 4 for my husband's truck (over $2000).My husband was away at work and drove home 6hrs to get the tires on his truck. When he droves back to work one of the tires went flat.He had to go have the tire replaced in the town he was in. When he arrived back to Mattern the tire was replaced however but he was never reimbursed for fixing the flat.The tires now are all knotted up on the inside after less than 20,000 miles.The tires I had replaced on my car lasted less than 15000 miles..DO NOT USE THIS PLACE
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September 2022 by incog Nito
Wish there other options for inspections. Obviously in no rush to get nowhere
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August 2022 by Ricky Minton
My second visit here for a tire repair. Prices are affordable and staff are friendly. I was in and out within an hour and inspection and tire repair was only $22. I don’t know if that’s more expensive than it should be. I typically don’t worry about small differences in price if the service is bad and it was not. I’ll definitely return for repairs. I do t know about their new tire prices.
