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December 2023 by Isabel Lara
My local CVS has excellent customer service at all times! Even though self checkout is predominant every where you go, CVS representatives are available to assist.
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November 2023 by Vicki F.
No rating, they never answer the phone from a Dr and state the Dr never called. Would have rather let my dog die instead of giving 1 pill until the next morning when I contacted my Vet yet again, 3rd time this week, the Vet had to call to have medications renewed, yet again Employee didn't know the Head Pharmacist (Michael) last name, who doesn't know their bosses last name? Never go there for meds for a person or a dog
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October 2023 by Pamela Mealer Mathews
OK girl at window seemed confused and couldn't find my third prescription but I got it the next day with a different person at drive up window
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September 2023 by maria ruiz
I was very happy today at CVS the cvs member was very helpful not only to me but the customer in front of me I could see how she was doing her job very happy and helpful she even apologized to me for talking a minute with the other customer, I told her she didn’t have to apologize she was just helping her customers!
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July 2023 by Alexis C.
Allysa davis was exceptionally cordial and friendly. Enjoyed my experience. Will be back again! God bless
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April 2023 by Kenneth Knowlton
I went in to do a quick pick up for my grandmother. I used the self checkout and the B1G1 of $.99 discount wasn’t applying. Adam, one of the employees, quickly resolved my issue and even went to get the correct medication I needed! Thanks Adam! All the employees are very helpful and friendly. You can definitely tell they are there to make CVS a great store to visit!
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February 2023 by Jackie Stampley
Thank you so much for being awesome. I was in a desperate need for a probiotic and I couldn't get back to AthensJackie Stampley
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February 2023 by Dianna Homann
This store is extremely busy. They choose to be very pleasant and helpful despite being understaffed.
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January 2023 by NaparoniAnd Zzs
I would give you negative one star if I could because this CVS is an absolute joke. Corporate needs to do something about the pharmacy because I have never in my entire life had to wait 25+ minutes at the window for ONE medication because your employee can’t figure out how to do their job. Also can not tell you how many times I have had to repeatedly call because my meds weren’t even worked on and it had been like 3-4 days. And good luck getting a hold of anyone over the phone, I’ve seen them ignore it even when they aren’t busy. If anybody needs a better pharmacist I’ve head of Old Town Pharmacy being pretty good and it’s locally owned.
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January 2023 by Amanda
Variety of things, but long wait lines on medicine, flu/Civil shots, the drive thru HAS A HORRIBLY LONG WAITING TIME, AND they'll say your stuff is ready to pick up you go to pick it up and it's still not ready to pick up and you have to wait 2 hours
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November 2022 by Joyce O.
Worst pharmacy. The people in the pharmacy are so rude. Prescriptions were never on time. Went to get our boosters. Lady at pharmacy let us stand there for 20 minutes before she asked if she could help. There was no one else were standing there. She then rudely informed us we needed an appointment. The pharmacist, Patty, is the only nice person in pharmacy. We have taken our prescriptions to Hometown Pharmacy. They are the nicest people and there is someone to answer your questions.
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October 2022 by Fabiola Dominguez
Dont fill your prescriptions there!!! Worst and slow pharmacy ever!! They always do this… Last time i use them to fill my perscription !
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August 2022 by robert blackwell
Most over priced place in town! Bought a simple $1.50 subject notebook at any local store tonight because everything else was closed for over $6. ? ?. In the future I'll wait till any other store opens. Will never return!
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June 2022 by Melonie Miller (MMM)
This is probably the slowest most disorganized cvs pharmacy I have ever been to. I have lived all over and have not experienced wait times for both medications to be filled or even to get info via a phone call. I cannot count the number of times I’ve spent a half hour on hold or been hung up on after waiting 20-30 min. Meds are called in/sent from doctors offices and never filled, pharmacy will somehow lose the correct insurance information after years as a customer and put you through hoops to fill anything, just nothing but constant waiting and inconsistency/unreliability. I’ve moved my meds to Walmart and it is a thousand times better but still have my kids medications sent here which is obviously the worst mistake because I can’t even have my kid’s inhaler filled in less than three weeks. Save your time and money and go with Walmart or a local pharmacy that will have their stuff together.
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February 2022 by Pam Sides
The Absolute Worse Pharmacy that I have ever used. They won't answer their phones. The Dr called in my prescriptions in the early afternoon. I went on line and was informed they would be ready at 6:30. We live out of town so my husband sat there til after 8 to finally receive them. I have turned in prescriptions and a Whole 7 Days later, they still were not filled. They won't fill them til you show up to get them. THEN you have to wait an hour or two to get them. I wish they would close this place DOWN. Corporate needs to do something about this place. I am now driving to Tyler to get my prescriptions. I can't stress enough how much I hate this place. Not going there again.