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“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“The whole staff is always friendly and helpful at this post office - especially Roger! We've lived in 10 different loctions across four states in the last four decades and the Midlo one is one is one of the best PO's we've epxerineced.”
“Huge shout-out to Patricia! She's very friendly & helpful, needed questions answered in regards to temporary address change...she took the time to explain the different ways, either send in the card or complete online. She's helped me previously when I needed to send letters priority mail..Patricia definitely takes the time for her customers! Ty so much!”
“Ms. Blake is awesone.
She is extremely knowledgeable and always greets you with a beautiful smile and pleasant personality. All issues are handled immediately as she makes every customer feel special.”
“Ms.Nikki was THE MOST curtious, knowledgeable and sweet clerk I've ever encountered at this post office. She assisted me with my mail and had a smile the whole time. I took a chance coming out of way to come to this post office and I can say 100% that I would do again because of her excellent customer service.”
“I dropped some packages and I notice the working hours didn't match with Google maps, I asked to the employee and confirmed that they close at 6pm and not at 5pm”
“If there’s a line, it’s typically long so be prepared for a short wait. The clerks do their very best to keep the line moving while providing exceptional customer service. I stopped in to check my PO Box before normal business hours and ran into a problem. Ms. Minnie was moving through her morning but took the time to assist me. She was very helpful and kind. Even though the post office was closed, she was willing to provide useful information that would help with my issue. That was very commendable and what I deem worthy of 5-stars!”
“They are very good. But they are overworked, underpaid. Waxahachie has grown so much that our small loving P.O. is over worked. I do not understand why the Government refuses to open another P.O. I love our P.O. but the Government could do better!!! As matter of fact for what they have they do great!!!!!”
“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”
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“Great service ran by great people. Not only will this place service your cleaning but they run a post office too. Probably one of the long standing and reliable businesses in the area.”