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January 2024 by Spiderman
I had a power steering issue on my Honda. Pump was replaced before taking here. Tried another pump and did not fix the issue. With over 260k miles I told Guy go ahead and replace the rack and put new outer tie rods on. Still did not fix the whining noise. Put another pump on and it lasted for close to a week. Had car towed back in and Guy at his cost added another pump with a new pulley and a special bolt from Honda. He personally drove to Honda a picked up these parts. He stood behind his work and did not charge another penny. Any mechanic knows how hard at times these Hondas can be because the pump sits higher than the reservoir. The slightest little leak allows air in and they whine and damage the pump. 5 stars from me. ? ? ? ? ?
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January 2024 by MamaLama
Wow!!! Honest mechanic! Who knew the very last one on earth has his shop in Onalaska. Hope he stays in business another 100 years.Thank you Guy's!!!
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December 2023 by Brodie
Dependable!
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November 2023 by Jimmy Olsen
After several years as a loyal and trusting customer... most of the time a cash customer, my opinion has changed. These people, not Guy, but the newer people, are arrogant and have no appreciation for their customer base. My review can be summed up in three words; Go to Jay's.
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September 2023 by Anthony Doyel
Absolutely great, honest and very timely.
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September 2023 by C Hendrix
I trust them with my car & my wallet.
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July 2023 by Becca Sloan
Guy's Auto is great at finding and solving hard to diagnose problems.
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July 2023 by Sarah T.
This is now the only place I will trust my truck with. Honest young mechanics who actually do the job right, they aren't trying to take advantage of clients, it's about honest service. I am so impressed & they didn't overcharge me on their services. Thank you KARL'S AUTO REPAIR!
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November 2022 by Rick C-137
I want to give a big shout out to everyone at Guys Auto for all the work they did on my 2003 Lincoln LS I knew this car had problems but when I gave it to them I didn't expect as many problems that came up and if it wasn't for them I would have never known what needed to be fixed on top of the matter they never did anything without letting me know first and if I couldn't afford it they we're there to help find a solution they had a huge job on my car lot of work one part the rack and pinion steering that need to be entirely replaced which is generally an 6 to 8 hour job they did fairly quick and half the time at least and kept me right in my budget where I needed to be,while also staying very polite and open about the process ahead I wasn't in the dark about anything this car is meant for me and my future family and they made it drivable thanks to their hard work and efforts. Will definitely be bringing my car back to them and all future vehicles.
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November 2022 by Tina Goode
Great people, this is 2 times I have used them. They get me in and out real quick. And very reasonable on there price.
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August 2022 by Jason Ivie
Quote was suppose to be provided before work began. Vehicle was dropped off for the inspection and to see what parts were going to be needed. I called in the next day and they had already began work. Price was higher than expected.
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August 2022 by SwoopDaCoupeEj1 TylerPlumlee
Got me right in and recharged my ac no problem, I was so happy with the price/service that I tipped him. ?
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July 2022 by Mark Adrian
Great honest folks they did a Great job getting my truck up and going!
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June 2022 by Tool Man
Dont waste your time and money. If you take it here be prepared to put in a new engine or do body work and paint. This place is not accountable for there work. And be prepared to be yelled out if you take it back for the same reason. This place doesn't use fender covers which protect your paint job.
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May 2022 by Chandler P.
Guy has been in onalaska for over 20 years for a reason. He's honest, reliable, and efficient. He's not going to sell you something that isn't wrong with your vehicle. I have been coming here for years. Most mechanics will try to sell you additional services, but not Guy's Auto. The best in Polk County hands down.
