-
December 2023 by Brandon Hestwood
Very strange vehicle purchasing process. I like that there are no sleazy salespeople to deal with. Very knowledgeable staff that know how to spell everything out for the noob.
-
December 2023 by Jessica Kirsh
Beautiful service center. Great service when taking a test drive.
-
December 2023 by Arturo Cano
Used the mobile service that they provide. It went extremely well. Thank you
-
August 2023 by Dennis Wetzler
Great test drive experience and delivery day experience. Sales reps aren't as knowledgeable as they should be, and were agast when I wanted to check over the car before I accepted delivery. Picked up a demo car with a few scuffs, rep made an app for me to have it taken care of.Get a delivery day checklist from tesbros before you accept delivery!!! Great care and do recommend. Get a referral code before you order your car!! They want add it after the fact!!
-
July 2023 by Anthony V
I had to take my car to get serviced two weeks ago. I’m from McAllen and they gave me Uber credits to come back from dropping my car off and to pick it up the next day. The work was done very quickly and customer service was very nice.
-
June 2023 by Robert Crane
Made appointment for Mobile Service using Tesla App because "windshield washers started coming on when FSD invoked". Minute later phone call from another area code. Asked me to check my windshield for anything near the forward camera at top. Sure enough there was a star and short crack. He gave new appointment for next morninng to replace the windshield at Brownsville, 60 miles away, time estimate two hours? i think. Got there and asked them to change the cabin air filter and new wiper blades. Gave me time estimate for 3 to 4 hours. Too long for me (I had stomach issues that day) so he handed me the key card to a charged loaner Model Y overnight. All this was done routinely in about two minutes with no favors asked. Done and gone. Very nice. Suggestion: include FSD on loaners. Would cost nothing, make addicted FSD owners crazy happy, and might even spread the addiction.
-
April 2023 by Scott Frankowski
Smooth buying and trade-in experience. Great and friendly service at the Brownsville location. Would be great if Tesla could take care of tax and licensing. But that’s a state of Texas issue protecting the legacy dealership model - makes it a real pain, though.
-
April 2023 by Aaron Vera Cantu
Great experience with the demo drive, everything went smooth!
-
April 2023 by Diana Sanchez
Fancy ... expensive ... something else. New adventure!
-
February 2023 by Ercan Nokay
We were there 01.09.2023 to have a test drive. Rick was very helpful. He answered all questions that we had. He makes big positive difference for the Tesla. After we talked with him, I am looking forward to have my first Tesla. Thank you , Rick.
-
January 2023 by Tony Okumura
The cars explode, catch fire, and are hot garbage, just like the joke of a man that is Elon Musk. These cars belong in a scrap yard.
-
December 2022 by Diego Leal
Excellent service! The Ms. DeLeon working the sales counter during lunch was so welcoming (she even ran to me before I thought no one was there during their break) even when everyone else took off during lunch lol.Got my loaner in 5 minutes, swapped my windshield and took care of my other concerns within the day. I love how quickly you can use the app for any concern.I love Tesla even more after my appointment!
-
December 2022 by Mr CarCrazy
Just got back from my first experience at a Tesla Service Center. The service writer Jacob was great to deal with. All I was having done is a wheel alignment and getting a TSB taken care of. They had it done in about 2 hours which is phenomenal. Thankfully they did have a loaner car for me, although I’d have been okay to hang out for 2 hours.Anyway, great experience with a nice young man as the face of the place. I’m 40k miles into my Tesla ownership and it keeps making me smile.
-
December 2022 by Brainard gonzales
Clean and minimalist just like the vehicles that they sell. Test drive before you buy.
-
December 2022 by L A F
Staff is friendly took test drive around town for 30 mins by ourselves. We were sold, and delivery for our new Model Y LR was smooth.