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January 2024 by Mariela Diaz
I DONT RECOMMEND T-MOBILE TO ANYONE. I closed an account with them that I didn’t even have for 24 hours and still got billed 130.93 on a closed ACCOUNT
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January 2024 by Michael
Bad Service. Go with Cricket.
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October 2023 by Alakzandar Newleaf
Workers were very polite and helpful. Four ppl were working at the time and it was fast service. Even went our of there way to look up questions I had that they didn't know.
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September 2023 by Lismayri Briceño
Worst costumer service ever. Don’t go there. They don’t know how to treat a person and they’re have an attitude like you’re a burden for them.
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July 2023 by Dixie Bostic
This was very easy and not crowded. I must say that the price of a cell phone is outrageous. But this is the cost of technology, I suppose. My previous phone was a good one(Samsung Galaxy S21 Ultra.I cracked the screen in the first few days of ownership and have used it anyway. It preformed well despite the crack!!
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April 2023 by Roberta Miller
The girls in the Metro T-Mobile store at the Music City Mall was very nice and friendly! They were also very helpful and got me set up on my prepaid plan and since I brought in my own phone it's saved me $10 and my bill is going to be less than $40 a month!!! And I'm impressed with their internet speed!
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March 2023 by Rene Reyes
More then happy to finally receive some actual help from a T-Mobile team member after getting run around in midland tx stores called up here ms lexi was able to help me,right away all on the phone without me even having to leave midland & go up there recommend this store compared to all T-Mobile store's in midland.
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March 2023 by Estrella Puente
The employees at this store are rude and lazy. Worst service ever. The 4 times that I have been in here.
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February 2023 by Chris Tucker
Horrible customer service. My wife and I have been SPRINT customers for 16.5 years. We were recently forced to swith to t mobile when we go the home internet service. We have been having an issue with the service for the past 2 days. I came into this store for assistance. The 2 girls in the store were extremely disrespectful. Acted like they didn't want to help me. When they finally decided to help me. They said that im not on the account. Made me call my wife to have her call t mobile to put me on the account since she wasnt here.The guy that switched us over forgot to do it. Go to Midland, they take better care of their customers!!
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February 2023 by joanna meise
Amazing ladies...Mirylsa and Leticia help me and my best friend so much.. with the sticky notes and the long nails these ladies rock...they helped more customer series at 1800 number...they need more than a gift card.....
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February 2023 by Tracie Denham
My service. They always help me and keep my price down.
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November 2022 by Brittani Valencia
This store was very helpful from cellular service to 5G internet. Great customer service with these ladies and not to mention the Manager was very attentive making sure her employees were not needing additional assistance to answer all of our questions.
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November 2022 by Brittani V.
This store was very helpful from cellular service to 5G internet. Great customer service with these ladies and not to mention the Manager was very attentive making sure her employees were not needing additional assistance to answer all of our questions.
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November 2022 by Tyrisha Jarrell
I enjoyed visiting this store when I was shopping around looking for a phone for my daughter. The sales associate that helped me name was Asia, she has great customer service and was helpful in answer all one million of my questions.
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November 2022 by Sylvia Garza
OMG.. Great store, great employees and a super manager ? Had a superb experience and the manager had so much knowledge, experience and patience ?
