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August 2024 by Felicia
Sold us a lemon and knew better. 5 our fault for not listening to our gut instinct when 5 people there said “as is!!!” A million times.
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June 2024 by Heather Helton
Amilei was amazing, if you are looking for a pre-owned vehicle in very good condition this is the place to go. They have a variety of choices and will work with you to get you into a vehicle you like.
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June 2024 by Ber Yllium
I have purchased 61 cars in my lifetime and this was in the top 3 of best experiences in a car purchase I have ever had! I live in Oklahoma City and they had a VERY unique car, but it was 450 miles away. I obviously couldn't just go look at it. My salesman Joshua Gonzales took the time to photograph all angles and openly and honestly answered ALL my questions! The management staff were great as well as finance in getting this done remotely. I had it delivered fast on a hot shot the next day and my wife was pleasantly surprised! The car was perfectly described and my experience was top notch! Having owned so many cars, believe me when I say not all deals go as planned and are not always easy. As they say, "your mileage may vary", but for me on this one it exceeded the dread car shopping experience. This WAS absolutely a perfect transaction! A+++
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June 2024 by Margarito Chafino
Kindness
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December 2023 by Rebecca
worst experience I have ever had!!!!Zero star ,,but had to pick 1 or else wouldn't let me submit. Yes the help as soon as you get there is great, got into a car right away and purchased the warranty because its a used car and expected I would need it down the road .Was excited because i could work on my credit but that feeling went away quick had issues with car 3weeks in and got that fixed or so i thought. Iam going on 2 years on March 2024 and it has been in the shop more than i have driven it with all kinds of issues. I have asked to switch cars even that i wouldn't mind starting over on a new car note and it was always NO all we can do is to send it in and get it serviced. I need a dependable car. I have 2 daughters on of which graduated may 2023 so most of her senior year then car was in the shop and had to be looking for rides because she was in the dual program and had to go from high school to college campus. When it goes in to get fixed its in the shop over 3moths at at time its crazy so im left with no car. Its in the shop right now again. Im just going to have to let it go. For Sewell being such a well know company around Permian Basin has really let me down and dont see how they are able to sell someone a car with all those issues .I would not recommend this place at all!!
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December 2023 by edgar aviles
??????????
For Now!
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February 2023 by Len R M.
Sewell has stolen $13,116.28 from a friend of ours. She is recently widowed and was owed the money since Jan 9, 2023. The Management folks are simply ignoring her calls. Today is Feb 6, 2023. The saleman's name was Manuel.I am searching for the correct GM and have hired a lawyer out of Dallas. But, as a fellow consumer, I must advise you "please do not trust these folks with your money. I'm sure financing a vehicle is fine (just the usual used car BS), but do not let them handle your money.This is not a misunderstanding. It is theft against a widow that is too scared to speak up because her late husband used to do that for her.We will, though.
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September 2022 by Elena Cruz
After shopping all day for a vehicle we had tried 3places before trying Sewell once we reached their business,we walked in and were welcomed by this young lady which was from The start very helpful she asked if we had looked at their inventory we said no that we had just walked in With hopes to purchase a car from there so long story short she handed us the paperwork to fill out as we started to fill out paperwork she then asked us what were we looking for etc she then said how much do you have to put. Down so we gave her the amount she said let me go talk to my boss he. Then. Approached us and we told him our situation and the issues we had with the previous dealerships . And he said ok let’s see what we can do we filled out paperwork then Mr.Melvin walked up and we had previously spoken to hi on the phone the. He said ok we can help you yo. Are the story even shorter w e finally were able to drive off the lot with a truck which what was something my husband was looking for if your looking for a vehicle I highly recommend this place they go over and beyond to get you in a vehicle the whole process was so smooth and not stressful at all so a big shout out to Melvin and the Manager for their help we went in their with hopes and we really found what we were Looking For and within our budgetMelvin Watkins
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August 2022 by Keely Wolfe
They're pretty nice here
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August 2022 by Paul Stephan
They got me into a 2012 Nissan Rouge and I love it. They are there to help people that's for sure.
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June 2022 by Hector Hinojos
Real friendly staff.very helpful.bought a car from them today.went to other lots but these guys top notch salesman. Went out of there way to help us.salesman name was jacob.thank you again sir.give this place 5 stars.thanks again team sewel.thumbs up.
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March 2022 by Sylvia Reyes
Marck...helped sincerely. Very honest person.I sincerely thank him and high recommend him to anyone looking for a vehicle.Again "Thank you"
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February 2022 by John Trevino
Highly not recommended. they sold me a car that 1 month later started to act up on me. had warranty but didn't cover part needing replacement. continue to have problems complained so times didn't try anything to help or get me in different vehicle since that was giving me problems. offer to trade on the finance credit side but credit not so good so basically got screwed. so, I was not going to keep paying for a car that was just sitting there collecting dust.
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September 2021 by Japheth Libiy
Didn't get a chance and they wasted my time if I'm qualified why hold me there. I want start answer no sir you're not eligible.
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April 2021 by Seth Pierce
Great experience with Vincent although he no longer works there I was able to get a good deal on a barely used F-150 Lariat thanks to these guys appreciate all they did for me
