Sewell Ford in Odessa, TX, is a dealership for buying or leasing new Ford vehicles, trucks, SUVs, or luxury sedans, and also offers used cars. It provides expert Ford service and financing for drivers from West Texas. The on-site Press Cafe is an additional feature. Customers report excellent service experiences, describing the staff as very courteous, professional, and helpful. The service department is known for diagnosing and fixing issues smoothly and correctly on the first try, even with high demand for appointments. The sales process is also commended, with associates being great at helping customers find the right vehicle, including searching multiple options and locations. Overall, interactions are marked by outstanding customer service, genuine care, and a seamless experience, leading to high recommendations.
No dealership is perfect but honestly this place is great. The customer service is top notch, and they are willing to help out as much as they can. Another big plus is that they are willing to pick your vehicle up and drop it off even if it's in another town. No complaints on my end.
December 2025
Raul Castro was excellent. I would recommend him to friends and family for their next Ford purchase
December 2025
Isaiah is a great Service Advisor. I recomend him and the Sewell dealership. Great service and people!
