Northern Tool + Equipment has been providing professional businesses, contractors, and do-it-yourselfers with high-quality tools and equipment since 1981. The company prides itself on offering excellent customer service and product expertise to help customers tackle even the toughest jobs. Northern Tool + Equipment is an authorized STIHL dealer, ensuring customers have access to a wide range of reliable and durable equipment. Customers have reported mixed experiences at Northern Tool + Equipment stores. While the majority of employees are described as helpful, knowledgeable, and friendly, there have been instances of poor customer service from a particular employee. Overall, the stores are well-run, with a vast inventory to cater to the diverse needs of their clientele. Customers appreciate the staff's efforts to assist them in finding the right products and providing valuable advice.
This store has no clue what they have on the shelves I have been to this location 3 times when website indicated stock but when I arrive or place the order online the stock cannot be located or the reps have no idea where in the store it might be
November 2025
They didn't have what i wanted but they found it at the other store and the service was great verry helpfull and curious
September 2025
Amelia was such a pleasure to work with! Great customer care and knowledge of store promotions.
