Kay Jewelers is recognized as the #1 jewelry store in America, boasting over 1,100 locations since its inception in 1916. Customers appreciate the outstanding service provided by knowledgeable and friendly consultants. Reviews highlight the positive experiences with staff members like Tlythia, who is described as helpful, attentive, and honest. Elizabeth stands out for her genuine approach, taking the time to understand customer needs without being pushy, creating a personal and comfortable shopping environment. Dazee Lujan also receives praise for her helpfulness, offering great advice and exploring various ring options with clients. Overall, Kay Jewelers is committed to delivering a superior shopping experience both in-store and online, making it a preferred destination for fine jewelry and thoughtful customer service.
Malory was great . We went in to JUST look and she was so kind , courteous , and friendly that I thought something I have been wanting to . Malory is a great sells person , great smile and very polite . I will tell my friends and coworkers about Kay’s in Odessa mall .
June 2025
Everytime I have been here Tlythia has always been very helpful and always attentive and also adding Donna this store is amazing
February 2025
Great customer service Gage great salesman make him a manager
