-
October 2024 by Isaac Torres
Good site location and has many readily used parts available. Was helped as soon as I walked in the door. Staff were friendly and offered to order parts not in stock.
-
July 2024 by mel
Awesome staff. They tested our air conditioner blower motor, told us what was wrong and found the replacement part. Even showed us how to install part. Was so Thankful for their help. Were able to get our air conditioner working same day. Thank you!
-
August 2023 by Dd Dd
Very helpful, had everything I needed in stock.
-
August 2023 by Sandra Schorovsky
Love the team! They are always so very helpful and polite!
-
January 2022 by Miguel Ceresa
Friendly and knowledgeable staff, even to a guy who isn't in the HVAC business.
-
August 2021 by SCOTT HODGINS
I needed a fan condensor motor after 3 days of no ac . With my home warranty dragging their feet I wasn't happy. Called BJ and he crossed the fan motor number no problem. I went into pick it up and BJ was more than happy to explain the hookup difference. Installed the motor and ac works again. Thanks again to Johnstone staff.
-
October 2020 by Eduardo Enrique Valle Quintero
I found what I was looking for, everything very quickly.
-
October 2020 by Alfredo Tercero Estrada
Great customer service. The guys at counter really know their stuff..!
-
August 2020 by Florence Christmas
Very professional, they had exactly what I needed. Quick knowledgeable employees.
-
June 2020 by Daniel Mendez
This is about the only place I can get all my heating, and a.c parts, also the salespeople are very knowledgeable on parts
-
December 2019 by Wendy howard
Had the product in stock and available They could be more friendly and greet you when you walk in but overall happy they had what i need
-
November 2019 by Alfredo Tercero
Great customer service. The guys at counter really know their stuff..!
-
August 2019 by Jan pur
The Johnstone is AMAZING! Very helpful and gets you the right part at the first place. Tell them the issue you are having and they will tell you what is wrong with the AC unit. They told me on how to install a capacitor in the outside AC compressor unit and it costed me only the part and got AC up and running within an hour! I will buy from them again!
-
July 2019 by Arturo Tavira
Customer service is 100% spot on. The people are friendly and actually want to help. BJ walked me through how to fix my AC through picture text messaging and a couple of phone calls, I saved at least 300 bucks by doing so. THANK YOU ODESSA JOHNSTONE !
-
June 2019 by Willie Torres
The store was recommended by a friend. For products to clean a/c unit
