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September 2025 by Amy Bagley
I got my hair cut yesterday. It’s uneven. I asked for the Butterfly she face framed me on one side of my head and trimmed the other side. I have been here several times most of the times they do great at coloring. Haircuts are never right, never. They always come out uneven unless it’s a straight across no layers.
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March 2025 by Tiffeny Burke
The hair stylist was good.She was very helpful, friendly and knowledgeable.We only had trims and were charged 45.00 per person. All together we spent over 100.00. We didn’t get a wash or style so that was a bit over priced in my opinion.
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September 2024 by Bree'Anna Williams
I got a hair trim from the JCPenney Salon in the Odessa location today and I wish I could go back in time and never do it. I went in (not sure what the girls name was) and I asked for no more than a 2 inch trim. She did not wash my hair and I had asked for just a quick trim and no styling. When she finished my hair I got up and paid for the haircut, the total cost was $45 which absolutely shocked me considering my hair wasn’t washed or styled at the end, just trimmed. When I got home I noticed that my hair was extremely short and about 6 inches was cut from my hair and it was uneven in several places. I definitely do not recommend coming here if you want to keep the length on your hair.
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August 2024 by Isaiah Angel
Friendly, got in right away, the do great scissor cuts, and they're fast.
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April 2024 by Lesly Looney
I really enjoyed my haircut, I always look forward to seeing Martha she is amazing ,she knows what to do with a very curly hair. I recommend her,she is awesome.
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March 2024 by Alely Mendoza
I went to JCPenney salon after my hair was botched at a “high end salon” where they refused to fix my hair after they messed it up! Ms Denise and Ms Becky were so very nice and took me in without an appt. Ms Denise did an exceptional job at correcting someone else’s mistake. I one 100% recommend Ms Denise as she can meet your every need! Very knowledgeable and holds her self accountable every step of the way. I’m si happy she took me in!Thank you JCP salon!Thank you Ms Becky and most importantly thank you Ms Denise!!!
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March 2024 by Samantha Elledge
I love my hair today. The lady did a really good job. I will go back
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October 2023 by Mrs Jennifer D
Sarah (26 years experience ) murdered my hair. I called and spoke to Becky (manager) and she said she would fix it but I'm scared to go back.
I went in for a simple conditioning treatment and trim and she butchered my hair. Now I'm terrified to let anyone touch my hair again. I can't even style this. It's so bad. Traumatizing to say the least.
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September 2023 by Abygail Araujo
WORST experience I’ve ever had. I usually never go to the salon and the ONE time I do. She messed up my hair so bad. I told her exactly where to cut the bangs and how I wanted them but she still proceeded to cut them TOO short. on top of that she had an attitude when I walked in and I got charged 15 DOLLARS for her to mess my hair up and I can’t even do anything with it because of how short they are :/. Idek how some of you guys even get a license for this stuff . NEVER coming back here and I DO NOT RECOMMEND coming here at all they will over charge you just to get your hair messed up. If I could give it ZERO stars I would because it doesn’t even deserve the one start I’m required to put
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September 2023 by Toby Kitchens
I tried to walk in for the second time in 3 months, and for the second time they where closed. I'm not sure if I have super bad timing or what's going on. Call before you run by !
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July 2023 by Sean Patrick
Needed to get a haircut and waited until the last minute when no other place in the mall had an opening . Just happened to be walking through JCP to get to the parking lot and saw the salon they got me in and I had a bunch of laughs w the stylist and got a great cut. disaster averted!
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May 2023 by Janette Briscoe
They were wonderful with my mother
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April 2023 by Celina Maus
The ladies were very nice and they did a fantastic job. Would highly recommend them.Service: Haircut
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October 2022 by Shalyn Bryant
Bobbie is amazing
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February 2022 by Heather McK
Maria was wonderful! I was so glad they were open on Sunday, so I was able to get my hair done before going back to work on Monday. She was so professional and did a great job on my hair! Highly recommend The Salon in JCPenney!Service: Hair coloring
