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“1. ALWAYS has my parts ✅2. Parking a little poor ✔️3. Worked with me ✅4. LISTENED ✅5. NO MUSIC BLARING ✅6. Very cost effective ✅7. Few chairs to sit in ✅8. Older place,but good ✅9. Credit card min. $5.0010. Have spray cans, WD-40 etc., Fasteners, bolts, special needs you can't find any place else.”
“Good site location and has many readily used parts available. Was helped as soon as I walked in the door. Staff were friendly and offered to order parts not in stock.”
“Best Bolt Bin Around. Great big variety of nuts and bolts. I needed a special size to fit brake calipers on my truck. I looked at 2 other large hardware stores and they didn’t have any. After a few minutes of searching through Ace Hardware I had my bolt and was out the door hassle free.”
“This place is awesome! The woman and man that loaded up my order today (1-20-18) were oustanding. Very helpful, friendly, fast, and efficient. Cant say ive ever had a better experience anywhere else!”
“The people here are always so friendly to help you find what you need! They have some obscure plumbing supplies some other retailers like Home Depot or Lowes don't carry. I highly recommend coming in and giving them a look around to see what they might have for you!”
“Great food and service. Highly recommend anything on the menu. My drink was never beyond 1/2 full, and the staff was friendly with a smile. Excellent experience.”
“I'm from Corpus Christi, TX, I just so happened to be in West Texas for work. Let me just say a couple of guys I dealt with at this supply house, Trey and Fidel in particular, were very knowledgeable and friendly. Moreover, not only did they have everything I needed, but they also went above and beyond to help find solutions on both our ends. Shout out to Trey and Fidel, especially Trey. These guys were really great and treated us well.”
“For a little part-time handyman thay have a lot of stuff you need just be careful that the packages has what it's supposed to have in it cuz people shoplift some people like to take advantage of others”
“duct tape...check ...shovel check... ...trash bags.......i dont need trash bagslightbulbs i need lights arrrrggghhhh regardless of what your looking for...the problem used to be finding it ...i don't bother with staff and all that bull...just download the app order what i think i need and pick it up curbside hell i let them load it too mulch, soil,lumber , bricks, pool stuff yep load all that so i don't have to...and yes they deliver too. technology its great when its good and horrible when it don't work.take my advise avoid pro desk by lumber they are burnt out clock punchers that make the floor guys do everything they dont do anything but ask the guys on the floor to do everything”
“Was at the store on Commerce in Midland Texas. Minnie is always helpful and takes time too help you. I’ve noticed this store recently is staffed better and better stocked. I usually shop this store and Loop 250 store. Both stores are always clean. Have only shopped Odessa store a couple of times but it’s clean and well stocked too”
“I love this store! Staff are nice and friendly. I love that I only made one stop for my grocery list and gardening list. Have the ACE Hardware at the same store is a bonus.”
“If you need anything from McCoy's and if you are in a hurry, this is the place. Walk in get your item and check out within 10 minutes, not like Lowe's or Home Depot where by the time you walk through the store and than wait in line for minutes. At McCoy's the employees are very helpful, if you need help they will walk with you and find the item for you instead of pointing and telling you it's over there.”
“The employees are awesome! If you ever catch some so-so customer service, I'm sure it's because of the childish customers they have to deal with on the daily. Those ladies have some mental resilience.”
“It's my neighborhood grocery store. Their they put out sales ad's 2x/wk on Sundays & Wednesdays. Their sale prices are usually pretty good but sometimes they sale popular, big brand items at exceptional prices. For instance, 1/2 gallons of Blue Bell ice cream were only $4.99! The staff at both Lowe's and Ace are friendly & helpful. Lowe's has had the same managers for years so they know their products/store and customers very well. It's a great neighborhood store. My only complaint would have to be that they used to have a near endless selection of items on an entire isle, all bargain priced. The selection was so large and the items so varied. Many unusually unique things I haven't been able to find anywhere else. Especially at such a great price. If they still had the bargain isle it would have to be 7 stars at least.”
“I ordered online and it wasn't supposed to come assembled, but it did and one of the wheels was missing 3 screws It almost caused an accident, but everything else was great ,service”
“Dessi helped me about 2weeks ago, she was patient, nice understanding. Also, there was another man that helped me, he too was real nice. I didn’t catch his name. Tall, brown/blondish hair he was setting up displays”
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“Not sure what size bolt you just snapped off? Bring what's left and watch the magic. Always in stock or quick to get what you need call ins are filled expediently. Customer service always commendable. Bolts, nuts, rings, pipe gaskets and much more.”