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February 2023 by Barbara Jurney
Don’t waste your time with this location. Been trying for several weeks to get a truck. Book it then they don’t have it. This time said the truck came back but was messed up so he couldn’t have it. Offered her m a $100 discount, rebooked it for the next week, price went up $400 and no truck available either. Called and was told he can’t offer the $100 discount either..This location is a joke…Sad I would give Zero st as is if possible
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December 2022 by juan lopez
They don't have ANY trucks at this location
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May 2022 by Tesha Stone
Good priced & friendly staff
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April 2021 by Megan Smith
We turned our truck in on time and got charged another 100.00. When I called, they refuse to answer their phones.
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August 2020 by David Haywood
For the love of all things good never use these people. I've had great experiences with Budget before, but not this location. I reserved a truck a month ago for my fiancé to move today. We confirmed two days ago that the truck would be ready. Her whole family drove in to town from San Antonio to move her and the morning of (no courtesy phone call), we come to find out "the last people didn't return it." By the look of these reviews, this somehow happens all too often. Considering it's the end of the month and everyone is looking to move out, it's no surprise it wasn't "returned." Go with U-Haul or anyone else. There is no integrity to be found here.
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December 2019 by kimberlyb
Andy and Keely are awesome!
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December 2019 by Ryan Guzman
Booked a truck online to move to San Antonio. Got here at 8 am and they couldn’t find my reservation. Then found it and told me the truck I got wasn’t working and they only had one and it needed a oil change. Been waiting for 5 hours without a phone call or anything. I don’t recommend this place to anyone ! They don’t need to be in contract with budget rental company.
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November 2019 by Arthur Tailleur
Didn't have the truck I reserved 2 months back. Had to wait till next morning and drive weep miles farther to get one.
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September 2019 by Chloe
Andy is awesome! I was early but had no issues with my reservation. We had short conversation as he was confirming everything and printing off the papers. I walked with him across the street as he assessed the truck and he should be how to use the lift gate. He told me it takes reg gas and all was great!
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August 2019 by Eddie Oxedine
In the end rates too high.
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June 2019 by Bryan Stromberg
STAY AWAY! My “reservation†was just a nice to know. Even though they knew for a month I needed a truck, it was just up to luck if there was one there. Use uhaul if you think you want to actually see the truck you need on moving day. Awful communication.
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January 2019 by Joshua
This is probably the most unethical business I've ever dealt with. The owner and employees I interacted with were the lowest level of human I can remember ever dealing with. They are either scammers or mentally challenged. And, the truck was the biggest piece of dirty junk I've ever driven. Then, it broke down on me and left me stranded for hours. Whatever you do, never utilize this business location.
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November 2018 by Budget O.
Eddie the owner is a joke of a owner!!! It took 4 complaints to Better Business Bureau at +1 (918) 492-1266 to get the dishonest charges they made on my account removed. When he could have fixed his mistake on one phone call! If you go to this place to rent a truck BEWARE and read everything you sign! Make a complaint to the Better Business Bureau +1 (918) 492-1266 to get there shady business practices fixed.
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November 2018 by Katelynn Sikorski
Rented a 26' truck THREE WEEKS AGO. Called 48 hours ahead of picking it up and they confirmed it was available for my scheduled date and time. They called me this morning 45 MINUTES prior to my scheduled pick up to let me know the truck was never turned in by the last renter and it was no longer available. It's a Saturday, end of month, and we now have no moving truck and everywhere in town is booked. So we get to drive 5 hours round trip to Abilene to pick up a truck we found. Thanks a lot.
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November 2018 by Amanda Bellard
We had a great experience! Got a great deal! Saved hundreds on our move!
