Boot Barn Odessa celebrates America's heritage by offering quality western and work gear for families. The staff is friendly and attentive, with some employees, like Caleb, providing helpful and knowledgeable service without being pushy. Customers can find a variety of safety boots, FR clothing, and gear suitable for oil field work. One reviewer found the staff lacking knowledge about boots, receiving unsuitable shoes instead of what was asked for. Others have praised the comfort of specific boots, including a pair designed for prosthetic use that felt like tennis shoes. The store's website can be confusing, especially since there are two locations with different closing times, leading to some frustration. Overall, Boot Barn Odessa provides a selection of quality products and helpful service, though experiences may vary.
Very good selection of women's FR clothing and of course Boots!
March 2025
Caleb was very helpful, had great customer service skills.. Didn't give 4 stars because they didn't carry enough of a variety in wide boots therefore we couldn't find what we needed.
November 2024
Huge selection of boots and the staff were very helpful!
