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October 2024 by Maria Sonia Valdez
It's been almost a month into our shower/tub to a full shower conversion. WOW! how I love the space, the accessibility, the waterproof porcelain tiles which give your shower the clean and polished-look. My great thanks to Watson Tile and Stone as they ranked quality workmanship even if it takes longer to finish the job. I had some fixes in the middle of the work and it was all accommodated. I highly recommend them for bathroom remodeling. My thank you again to the team Patsy, Angie for all the detailed suggestions, design, and of course for the hard working hands of Luis and Tomas and the rest.
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May 2024 by Rita Shaba Daynes
Super satisfied with the service and the time frame for it!!! Petcy and Angie are amazing. We are definitely using them again for future projects.
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June 2022 by Lisa Broadway Broadway
I called last week and the lady on the phone said Friday the 3rd at 10:30am . Of course no one showed up and I called them and she said we didn’t have you schedule. ? That’s a bad sign if they cant have someone show up who wants to have a major remodel.
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April 2022 by Monica F.
We had our master bathroom renovated by this company in April 2019. Nine months later we noticed there was water damaged on the wall/baseboards in all the walls next to the shower. Since the work was still under warranty, we contacted Patsy to no avail. We stopped using the shower for months, and later on decided to do caulking around the curb, since Patsy did not honor the warranty. Luis did a horrible job with the drain, water proofing, caulking, etc., and there was a huge gap on the curb. Months later it was leaking again and we stopped using the shower again. After repeating this for about 3 times, we decided to hire another contractor to fix the shower. We waited this long (3 years) because we spent $9,600 on the shower alone and didn’t want to spend that much money again. We just got a shower rebuilt by a reputable company and the drain was poorly built, there was still a lot of water there after months of not using the shower. I feel defrauded by this company. I will never use them again and will not recommend them to anyone. I’m actually glad they didn’t honor the warranty, because I’m sure the work would still had been mediocre. Btw, they are not cheap. We paid $13,500 total, which included the shower, 2 sinks, counter tops, backsplash around the tub, quartz on the window sill, and a wooded skirt for the tub. The price did not include the hardware or the tile for the shower and backslash. And we paid another company for painting the cabinets, walls and replacing the lighting.
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February 2022 by Kyle Morris
Had Patsy to my house on 1/28 to measure my shower floor to replace our current stone. Did not receive the estimate until 2/1. Sent Patsy an email with a couple of questions on 2/3; no response. Called them and spoke with Mrs. Watson (I presume) and asked her the questions I had. She told me they would send a new estimate; no estimate ever arrived. Sent follow-up email on 2/14 requesting the new estimate; still no reply. Sad for a local business.
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November 2021 by Zanda Hilger-Seaberg
Cannot say enough positive about Watson Tile and Stone. Because of our experience a couple of years ago with kitchen granite tops and tile, we selected them for renovation of bathrooms in our 35 year old home in North Richland Hills. Patsy, store owner, provides outstanding customer service. She is calm, friendly, follows up to check on work progress, answers questions, however small, and has good taste about types of materials and color. Patsy takes care of scheduling the plumbers and any other project related work. Angie, her daughter and the designer, does project estimates and returns to follow-up, as needed. With a gift for color and design, she is patient and helpful. We knew we wanted to replace the original bathtub and tile in one bathroom and replace carpet with tile in our master bathroom. When I asked Angie in jest what people did with often useless bath tubs in the master bathroom with showers, she said that they were doing a lot of "aging in place" remodeling, including walk in showers. Although this was an unplanned expense, it was one of the best decisions we have ever made! We even chose a doorless design. The tile "Master," Louis is a skilled and friendly hard worker. It says something about him and Patsy that he has worked for her so many years. The walk in shower option included tapping off the plumbing in the existing shower and converting the space into a closet with three shelves. In our case, this meant an extension of my existing closet. Louis read my mind in recommending shelf placement. Cilensio installed the tile in the second bathroom tub and Louis oversaw the work of an assistant in the master bathroom. I have recommended Watson to several people, finding out that often Watson has a better cost for the quality of the work and the service you receive! I highly recommend Watson.Services: Drywall repair
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November 2021 by Kendall Moore
They are like family... so I'm a little biased
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September 2021 by THERESE DEPTULA
Watson Tile installed three new slabs of granite in our kitchen. From start to finish Patsy, her daughter and their installers did a fantastic job replacing existing dark granite with beautiful and much lighter granite. From start to finish Patsy was professional as were her installers. I was able to pick out my own slabs. Patsy had everything timed perfectly and efficiently. Her vendors were excellent and cleaned up after themselves. I highly recommend Watson Tile not only for the quality experience but for the pricing as well.
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November 2019 by Cary adair
We had Watson Tile and Stone so a complete remodel of our master bathroom. Angie and her mother Patricia were absolutely the friendliest and knowledgeable and professional in how they worked with my wife Karen and I. Every aspect was done top notch and it looks great. I highly recommend Watson to any homeowner.
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November 2019 by Linda Miller-deBerard
They did a bathroom remodel for me it was a wonderful experience as far as remodels go. They were prompt clean and courteous and expert craftsman Who paid attention to details I highly recommend this company for any remodel needs
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November 2019 by Diana Qi
I had great experience with Watson Tile and Stone for my bathroom remodeling. Chris was my main contact from start to finish. He is super friendly and responsive. The owner, Bob, has made sure I was happy with the work every step of the way. He even offered to redo the work if I am not fully satisfied at his cost. This company is definitely on my go-to list for future remodel projects.
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November 2019 by nikki wenham
Watson Tile and Stone have now renovated two of my bathrooms and I am very pleased with the quality of the workmanship, the choice of tile and the price. I would highly reccomend them and will be doing buisness with them again in the future.
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November 2018 by Nano Guy
Prior to contracting for the work, the folks at Watson Tile and Stone worked very hard with us to meet our budget and ensure we would be happy with the result.. Their work was excellent, and completed around our schedules. We got exactly what we wanted and at a very fair price.
Some additional detail: We wanted a master bathroom remodel to improve our chances of staying in the house longer rather than moving to a retirement facility. We also hoped to increase closet space, but had a very strict budget based on our pre-arranged financing. We prepared a rough floor plan and requested bids from 5 suppliers. Only 4 actually came and submitted a bid. There was almost 50% difference in cost and there was not sufficient detail to compare what we would actually be getting. We decided to look further and found Watson Tile and Stone. Prior to turning in their bid, they spent considerable time with us looking at our existing bathroom and closet area, helping select the exact material and colors that we wanted and finding the best price on those, and turning in a specific line-item bid so we could purchase and furnish certain items (like bathroom faucets) ourselves if we wanted to. They told us which sub-contractors they planned to use and we were able to talk with each before giving the go-ahead. For one part of the work, we decided to use a sub which we had worked with before, and they were fine with that. It took quite a bit of our time and Watson's before we had a contract, but we felt that they really cared about the job and not just the money.
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November 2018 by Sterling Wilborn
This company is the one you’re looking for. They did a full remodel on my bathroom a year ago and everything is still holding up perfectly.
They helped design and plan every detail to a beautiful and fully custom look on my teachers budget. Incredible people, trustworthy service (I even gave them the code to my house a few times while I was out of town to get work done) and great efficiency.
Loved the owners and their family, and they made the value of my home skyrocket with their work. Definitely recommend!
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November 2018 by Jana Western
They did a great job with my bathroom remodel and very reasonably priced! I would highly recommend them and would use them again
