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December 2023 by teddi zonker
Love this store, not busy! The guys are great!! Very helpful, informative and friendly.
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December 2023 by Rebecca Hunchuck
We had a great experience at this location! Shazia was extremely helpful. We transferred from a different provider and she worked with us through trade-in’s and transferring data and starting a home internet plan. Definitely recommend coming to this location.
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November 2023 by Carmen Adams
We had a very timely, professional experience at Verizon today! They went out of their way to help me set up all the things on my new phone.
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October 2023 by Robert Morris
Shay was awesome - from beginning to end - she not only sold me on a second phone, but helped with the entire process with excellence - thank you! She is one of the reasons I am a loyal Verizon customer
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October 2023 by Cris
The Verizon guy didn’t seem like one of those pushy salespeople that knock on your door he was a pretty chill dude he explained everything (plan,offers,bills) perfectly and I didn’t leave with any unanswered questions
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September 2023 by Cameron Moore
Extremely happy with my experience here! Alan was fun to work with and the phone transfer couldn’t have been easier. Love my iPhone 15 Pro!!
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August 2023 by Juan & Cheryl Menchaca
This place is the best. They so helpful with setting up phone and with updates issues.
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August 2023 by Dolores Correa
Verizon is great. I always come to this store for all my needs.
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August 2023 by Vivian Ferguson
Alan has been so helpful with my very many questions regarding my two Samsung phones. He knows the needed info to solve all my problems! He's always kind and patient even when explaining and showing again how to use the phone.
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August 2023 by Azub Man
The only employee immediately badgered me to sell me a phone when all I ask for was to use the restroom first, then when I got back to my friend he was already helping another client no thank God buy nothing.He also claimed not to have a phone model I ask for till the 11th, when I could go right over to the local Best Buy and purchase the same ,$1000 one that very day!!I am probably cancelling my Verizon service of 5 years because of this unprofessional behavior from two stores only a few miles apart.
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August 2023 by Amin Chagani
Phenomenal service. This is the store that is willing to take care of customers
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July 2023 by Kenneth Faulhaber
Wow! We have been Verizon customers for twenty years and have found a "gem" locally for all your Verizon needs!!The store located at 6238 Rufe Snow in North Richland Hills have the best customer service of any Verizon store! From the moment we entered the store, Stephen and Giri welcomed us and spent more time with great patience helping us with our new phones. We highly recommend this Verizon store. Phenomenal customer service, great knowledge.
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July 2023 by Ivana Atanasova
Alen from the office on Rufe snow is always great and doing amazing job .He has an amazing attitude with the customers! Keep going Alen! Thanks for your service any time!
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July 2023 by Jeremy C
Alan and Shazia saved my bacon from a bad experience with another provider. They gave me excellent consultation and service and made sure I was comfortable and well informed about my options for cell phones, plans, etc. I highly recommend this location
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June 2023 by Steven Vaan Broaden
One of the best stores ive been to, all of the reps there are knowledgeable and professional. Thank you so much for your help.