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January 2024 by Sanaa EL Chami
I go here for my oil changes and state inspections, and they may not necessarily take “5” minutes to get it done, but they get it done well and their kindness and patience is outstanding. I love the service I get there, regardless of how long it takes sometimes. I know they’ve had staffing issues, so whomever I do get I’m always complimenting, since they are willing to work and get the job done. 10/10!
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January 2024 by Dianne Hornak
Very kind and informative about their job. They were polite and respectful. I was recommend Take 5 Oil Change to everyone that I talked to if you need an oil change go to this one on Rufe snow there very good people there.
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January 2024 by JonBrandon Caceres
So I pulled up and they brought me into a bay right away. I waited 20 minutes to be greeted and then they started to work on my car. I saw the tech looking for a new drain plug because they had messed mine up. They didn’t tell me anything. I had to ask what was wrong because you don’t get a different plug when you go for oil changes. I think they should inform you of a problem if there is one, so you can have a mechanic fix it right and not a temporary plastic plug. Also I had a coupon for $10 dollars off my full synthetic oil change and he scanned it and applied it to my receipt. My receipt said $85 and change but when I looked at my credit card receipt they had charged me the full price and the credit card receipt says $95 and change. I feel Lied to and even stolen from. I have two receipts stapled together with two different amount charges Not good business.
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December 2023 by Lauryn Blackburn
Candace was an absolute joy. I’ve never had an oil change where I left excited to come back, but she really made me look forward to my next one! She has such a warm spirit to her!!
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December 2023 by Cesiah B.
I needed an oil change and thought it would be a quick little process, but ended up finding out that I needed more than just an oil change! The staff, Derick and Candace were on top of it and let me know what I needed and made me feel confident that I got the best service! Also look how gross my air filter was! Overall, definitely recommend them!
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November 2023 by Paige Perry
Incredible customer service! Mark went above and beyond when I came in for an oil change and had a few other issues I needed resolving. I will absolutely be coming back and can’t thank them enough!
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November 2023 by Fat Thor23
They should charge their name to Take 35. I sat in the garage area waiting over 20 minutes before a second person came up and asked if I was getting an oil change. Not exactly the speedy service I've received in the past. Seems like there's no leadership present.
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November 2023 by Tyler Nelson
These guys are stellar. Fast and friendly. Would recommend them to anybody looking for vehicle maintenance.
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November 2023 by Mark Nunez
The Team was very professional. I was in and out with my oil and oil filter changed and new wipers under 15 minutes! That's insane! I love Take 5! ❤️Do yourself the favor. You'll be thanking yourself.Service: Air & cabin filter replacement
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October 2023 by Misty Brodie
Horrible customer service. Everyone standing around, not having a clue what to do. No manager to be found. No fluids were topped off as asked to be done. Your tech told me I had a transmission fluid leak, only to go have it checked out and turns out it's an oil leak causedby incompetent employees at your facility. Had to go back to Take 5 on Rufe Snow to have the coolant actually topped off. it only had about 1/4" of fluid in there, your employee tried to tell me that it was full. i asked him if he could see the clearly marked fill line and he said yes. i told him that's where it's supposed to be filled to. He said, "oh." There was no windshield wiper fluid added at all. It is completely empty.Super disappointed in the quality of employees at this location.Bring back Ebony. The work was done propetly when she was at this location.Very disappointed with Take 5.These are the pictures your employee took of my "transmission fluis leak".The leak is coming directly from the oil filter.Service: Oil change
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October 2023 by Taylor Turnage
I was absolutely blown away by the service I received. I originally went there to just get my oil changed so I could go get my inspection done. I ended up leaving with my oil and filters changed, new windshield wipers, fluid topped off, my tires aired up, AND my car inspected!!! I didn’t even know they did anything other than oil changes! They were so friendly and helpful!! I won’t go anywhere else from now on!!
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October 2023 by T.D. Genesis
I went here several months for oil change and doubt I'll be back to ANY Take 5. First of all, they suck the oil out with a tube rather than draining it out the bottom like you're supposed to. That leaves gunk and junk in the bottom to screw up your engine.Second, while the people were really nice, the woman helping me was OBSESSED with attempting to change my cabin filter. No, I didn't know I had one at the time, which meant the filter was a healthy 12 years old. She couldn't get my glove box open and when she did, she struggled badly with the cabin filter door. I bought a cabin filter on Amazon and easily changed it myself. The cost for me changing? $10.Luckily my car survived and didn't explode or collapse in on itself into a black void, but this place is best avoided.
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October 2023 by Joe Morales
Take 5 took over an hour. I paid a premium and waited longer than a normal oil change place. Manager gave me $10 off- I was late back to work. Will definitely not be coming back.Service: Oil change
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September 2023 by Ryan Timmons
1st experience here was fantastic, which brought me back for round 2. Unfortunately like everywhere else, they cannot hire help. I waited 40 minutes in my hot car as they serviced 3 other vehicles in the time to took to get mine done. The TWO people they had show up were doing their best, but it sucks as a customer to not get similar service as my previous time there.
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August 2023 by Morgan
I witnessed them take care of a really terrible person. She was rude and gave them such bad attitude the whole time. The two male staff members here handed the situation great. I wish people weren’t so full of themselves. They were legit the worst people I’ve ever seen in person. Idk how they think acting that way is ok. The Take 5 oil change crew did a wonderful job. The girl worker was clearly upset so I didn’t see her the rest of the time. She went in the office and didn’t come back out. But the two men were excellent.
