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January 2025 by Angel Hernandez
Great customer service. I was there just over an hour. There was only one other car ahead of me for a state inspection. If it wasn't for how slow. I'd maybe give them 5 stars. 4 for sure. Service was too slow however.
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January 2025 by Melody Shelly
Update: I went back. They apologized and fixed the issue. Very respectful any l about everything.
I got my oil changed at the take 5 rude snow location on 12/20/24 and they didn't put the rock shelf back on properly. So it is now dragging when I drive. I'm going back tomorrow to see if they will fix their mistake. I will update if they take responsibility or not.
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January 2025 by Pioneer 47
Awesome service!
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December 2024 by Jason Wiggs
Awesome service, Acacia and Tommy were both very kind and professional. I’ll be back when it time to do it again.
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December 2024 by T rey
Awesome experience they were very helpful and accommodating. I will be back for my free tap out oil change.
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December 2024 by Chris Haney
Took my car here other day for a simple oil change, now it’s making rattling noises. They also didn’t seem to know what they were doing.
So if you want your car to make annoying rattling noises, this is the place!
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December 2024 by Hajah
I went this past Saturday morning to Take 5 located in North Richland Hills because I was overdue for my routine oil change. I was greeted by Nick who offered me a nice cold bottle of water and a warm greeting. He was professional, efficient, courteous, informed and showed me that my filters needed to be changed and changed them for me. His assistant Tommy was also professional and courteous, together they provided A+ customer service that is not so common in businesses these days. I will continue to bring my car to this particular location for all my oil changes and will recommend them to friends and family. I have been to other oil change locations and have not received this quality of customer service, and I am grateful. I was also given military discount for being a veteran, I am super pleased, thank you Nick and Tommy!
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December 2024 by Iesha Sanders
Great experience, attentive and professional.
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December 2024 by Izzy Escobedo
Always great service! Been going here for years! Nice and Tommy were extremely helpful, especially early in the morning on a Friday!
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December 2024 by Haleigh Collier
Rude, didn’t greet me with kindness. Serviced me without checking if the oil I needed was available.
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December 2024 by Jason D
Not a great experience! They did not have proper oil fiter and was going to attempt to use another off brand filter that was not recommended
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December 2024 by Shaun Senter
It took so long. There were 3 employees that I saw, and only 2 cars TOTAL before me. It took over an hour before they even had me lift my hood. It was over 2 hours. And the pressure sales every time are so frustrating. I just want an oil change. You can tell me what’s going on, but don’t push me to buying more stuff. They flat out refused to give me the oil I requested until I threatened to drive away. My cabin air filter didn’t look dirty, so they broke it and said they couldn’t put it back. I saw them take it out and it was fine, they whispered behind my hood and then tried to distract me while they broke it. Unbelievably shady. I put it back in myself, and it’s fine. Never going back.
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December 2024 by Adama Ormsby
They were awesome. I went to Walmart 35 min before close and they didn't take me in so I came around the corner and they did my oil change, bothe places close at 7pm.
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December 2024 by Justin
Great experience!! Callie exhibited top notch customer service and made the experience well worthwhile.
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December 2024 by William Sanders
The technicians were thorough and helpful