Home Improvements near North Richland Hills, TX

15 locations found near North Richland Hills
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“This is my favorite location but man their customer service / curbside pick up is off. You're supposed to say you're on your way and then check in when you're there. Every time I've done on my way they call before I get there asking if I'm coming or they mark it as picked up when I'm not even there. This week I was on my way and got the thank you for picking up your order confirmation, which means I can't check in when I arrive. Then I called and was in an automated message purgatory for 7 minutes, then finally got someone who answered, said oh okay and then hung up on me. I called again and finally got customer service and said I'm outside waiting. They said oh the app had checked you in so we marked it as completed when you didn't show up. This has happened multiple times but if I didn't pick it up then why are you marking completed? I do pick up so I don't have to lug my toddler in and out of the car seat and carry boxes of plants or whatnot, but waiting over 15 to get through and get help when the app auto checks you in even though you don't click 'im here' is beyond frustrating.”

3.7 Good63 Reviews

“Sausa, and Tonya helped me find a wedge by telling me to go to aisle 44-12. Jennifer helped me check out and the manager Andrew helped me on my exit to give these ladies a great experience report. Mr Andrew was very professional! Thank you great employee s.”

3.4 Good63 Reviews

“Went to look for some cleaning stuffs and new door knobs.. I have and excellent customer service and especially form the cashier, she was so helpful and also provided with Wonderful tips and advise!”

4 Good81 Reviews

“I like this store, mostly because it is conveniently located to us. However, it is a smaller home Depot than others, so it doesn't have the same wide selection. Most of the employees are very nice here, especially the cashiers. There is one large guy that goes around obnoxiously asking people if they need help and then not offering anything useful. Other than that guy, I enjoy shopping here and find the rest of the staff to be friendly and helpful.”

3.7 Good64 Reviews

“I like this Lowe's. Now, I have very small home improvement needs, I am a renter and I don't build things. I mostly come for plant and garden whatnots and random things. But here is where I think Lowe's really shines, the random things. Whether it be heavy duty command strips, an organizer for my pantry, or even a broom, I can find it very easily at Lowe's. It is a big place, but I can pull these things up on their website and it tells me exactly where it is! I walk right in and go to row 19, bay 12, and voila! Never have I been in there without at least one person asking me if they can help me find something. I needed a sink plunger at 9:30pm on a Thursday and I was able to run in and out in 4 minutes. That is handy and efficient.”

3.7 Good54 Reviews

“Stopped for a propane refill. Quick and easy. Staff was very friendly and helpful. I went inside to tell them I needed propane, and before I could even walk back to my car and get the tank out, he was opening the gate ready to fill my tank up. I don't see how they could do any better.”

3.9 Good24 Reviews

“Great home improvement store. This store has it all. They also have adequate staffing who are easy to find. All the employees are courteous and knowledgeable and go out of their way to provide excellent service.”

3.6 Good79 Reviews

“I had a very pleasant experience at Home Depot Keller,especially services provided by Jan who works in tools department.She was very understanding, helpful and gave excellent customer service. Because of her services I will visit the store again.”

3.6 Good57 Reviews

“Great customer service ?More and more and more than great customer ? service ?Specific Carol she is great ? ? she help me to open credit card ? with great customer service ? and very nice smile all this great job in no time ? she makes me very happy ? I really appreciate her ?”

3.5 Good46 Reviews

“At a big box retailer like Home Depot, they have so many employees that some are helpful and some are not so much; however, we had more helpful employees at this Home Depot than that dozens of others we have visited. In fact, several of them went out of their way to be helpful!”

3.4 Good95 Reviews

“I rented a car detailer/carpet detailer over the weekend and it was a great experience in Tool Rental. Camerin helped us check out and check back in, and he was very nice and helpful with any questions i had.”

3.4 Good63 Reviews

“I walked around the showroom today for the first time and really enjoyed it. The ladies working in the front are very knowledgeable and extremely friendly. They answered all of my questions and helped me come up with ideas for my home. Will definitely recommend them to family and friends!”

3.5 Good7 Reviews

“Kevin A in paint was AMAZING. I came in knowing very little about painting and wanted to complete a big project at my salon that involved it. This man is so knowledgeable in this industry. From genuine kindness, expertise, and passion Kevin provided me with a level 10/10 service. He guided me through the process of painting, materials needed, showed me a video tutorial , and also gave tips and tricks. I was not at all expecting to get this type of service and was blown away. He is an absolute jewel and asset to the company and i was very fortunate that I was able to have this interaction with him and grace his energy!!”

3.3 Good63 Reviews

“I do NOT get all the hate for this location. The only thing I find unsatisfactory is the parking lot, but that is just that it is in a busy shopping area and that is how it is. I mostly come for garden whatnots. And frankly, this Lowes has the best garden whatnots of any of the other stores in the area. Better than Southlake, South Arlington, Hurst, all of ya! I have bought plants, seeds, pots, and said whatnots. It is always well organized, stocked, and also their plants have been taken care of. I said mostly garden whatnots but I also come in occasionally for command hooks, a broom, a power drill and a sink plunger. I love that I can look things up on their website and it will tell me exactly what row and bay where it is located. I walk in there knowing where I am going and exactly what I am looking for. This is a big place and knowing exactly where I am going is super useful. My only complaint is that they seem to have gone fully self checkout inside. You can still get someone to ring you up in the garden center, but you are out of luck in the AC.”

3.1 Average7 Reviews

“it's home depot if you need help ask a employee and they will help you its awesome to have such a huge chain that maybe just teaches customer service or they just hire customer service oriented employee's”

2.7 Average46 Reviews

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