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September 2023 by David Ahearn
I decided to take a moment to write this review because of the absolutely exceptional “care” (they truly cared for us) my family received at Forest Ridge Funeral Home when the matriarch of our family died after an extended convalescence. Losing a loved one is one of the most difficult things we can go through, and the experience comes with a myriad of emotions, mood swings, and stages of grief as we navigate our way through the process.One of the most challenging aspects of this is the funeral arrangements for our loved one that has passed. It truly is a surreal experience filled with conflicting emotions and this is often the time when we are most vulnerable and needing a compassionate voice to guide us.The moment we walked through the door at Forest Ridge to begin the process, we were greeted by the owner, David. He was kind, compassionate, and welcoming as we prepared to iron out the details of our celebration of life ceremony. He instantly put us at ease and let us know that he and his staff would do everything they could to make this process as easy as it could be given the circumstances.I was instantly taken with this facility. It is beautifully decorated with artwork hanging on the walls from several different eras; perfectly placed furniture throughout giving it an ornate, homey feel; the foyer showcases a baby grand piano that anchors the room with elegant dignity; and the highlight, a gorgeous chapel that seats 250 with additional seating outside in hallways with video access to view the ceremony.Everyone on the staff was exceptional and their attention to detail was beyond welcoming at a time when our family was not in our most optimum state to navigate this very challenging time. They were patient, listened to our needs, and made all the appropriate suggestions to help guide us in this process.I highly recommend Forest Ridge Funeral Home to anyone who is making one of the most important and difficult decisions we could ever make for our loved one. David and his staff will take this very difficult time and make it into one that will be held with the highest regard. Thank you to David and his incredible staff for all that you did for our family during this very challenging time.David Ahearn
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July 2023 by Terri Jones
What can I say? The five star reviews below say it all; all I can do is change the name to Kylie, everything else applies. My father passed away in April and this is the first time I've had to do anything like this. My mother had me run everything and I knew nothing of what to do. I'm a control freak, a micro manager, and things have to be RIGHT to my standards. In comes Kylie. Personable, unbelievably kind, knowledgeable, chilled in the way that you feel at peace and that everything is going to be okay. She patiently led me through what I needed to do, gave me suggestions, followed through on obligations, and kept me updated regarding the process as we moved forward. The evening before the service, Kylie let me know that an emergency had come up and she would not be able to be at the service the next day, but she had passed the info regarding our needs to another associate. I was extremely nervous and worried when I got to the funeral home the next day--I didn't know the other associates were just like Kylie. I walked in and immediately there was a female associate who introduced herself and another associate who was there to assist. She was cool as a cucumber, chilled, knew everything about what was going on, updated me on how the military was going to be a part of the service and when. I felt like one of the associates was within arms reach wherever I was to be of service. The viewing and then service were flawless. Another review here mentioned they felt like they were in their own living room? Ditto. The furniture was extremely comfortable and welcoming. Forest Ridge has PERFECTED their profession. This is one of the most stressful times in life; The Forest Ridge EXPERIENCE is exactly what is needed at this time. There are not enough stars to rate this funeral home. All I can say is may God richly bless each and every one of you for your heart of a servant in this profession.
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June 2023 by Gloria Ortiz
Did a fabulous job on being professional and friendly... explaining everything and really working with us...David Kylie Jacqueline and the rest of team made us feel very welcomed ...
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January 2023 by Kathy Newton
This funeral home has handled 3 of our family members since 2011 with the utmost respect. I plan to use them myself and would recommend them to anyone. Thank you David.
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January 2022 by Lisa Coday
Brad and the entire staff at Forest Ridge were flawless in the care and support they gave to my family and me during my father's passing and subsequent memorial service. My father passed in Columbia, MO and desired to be laid to rest in his home state of Texas. The process was very detailed and long and Brad was there for me every step of the way.The care and true compassion he offered me was more like a pastor, counselor and friend than a "funeral director."The service was beautiful. The lobby was filled with photos and memories of my father and all our friends and family truly enjoyed gathering before the service and sharing memories of Dad. The atmosphere was more like we were in our living room than in a funeral home.The slide show Alyssa created for us from the photos I provided was stunning and comforting to everyone. It truly represented Daddy.The programs and thank you notes they created captured Daddy's personality perfectly. It seemed as though they actually had known him...although they never ever met him.The details Brad helped us arrange for the burial were flawless and honored my Dad and his love of his country in a way that I will never forget.I cannot thank them enough or recommend them highly enough.I wish I could rate them with 100 stars!
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April 2021 by Leonardo E.
They absolutely did amazing for my older brother's funeral services. They were even about $6,000 cheaper than another funeral home that we originally talked to as well and that was including pretty much everything, even the police escort. We first got there to speak with a director(Steven) and we were helped with everything, they even understood how we are Catholics and helped us with anything. They would call us on any updates and be available when needed. The whole atmosphere felt like we were being treat like family. My older brother being a Marine, they assisted us with obtaining his military honors as well. I HIGHLY recommend them to anyone who needs assistance with a tragic event such as a death in the family. The building itself had a nice feel to it and there was plenty of space in their chapel as well. They are pretty flexible with what you want done and will go out of their way to ensure we are informed properly on everything and understand how everything will work. If you're unsure about something then ask them! If the director you're working with doesn't have an answer then they will work hard to ensure you get an answer from someone who does. This was my first time having to coordinate anything like this and so the director simplified everything for me. Thank you again David(The owner) and Steven for all the help in making my brother's funeral perfect. Couldn't have asked for anything better.
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January 2021 by Millibeth Rowe
The staff of Forest Ridge Funeral Home sets the bar very high by providing excellent service when clients are at their most vulnerable, saying goodbye to their loved ones.I’m so grateful for the care that was taken when they were able to ask the right questions, listen to exactly what we requested and then they went above and beyond to meet our expectations. Steven and Jason were the perfect team and were always available for even the smallest question from me and very accommodating to our whole family.The entire staff is so kind and never seem to tire of answering the same question many times due to us feeling so overwhelmed by the sudden loss of my husband.Incredibly professional, genuinely caring and just when you think you’re impressed with their service, they’re still able to take it a higher level.Beautiful entry and Chapel, Pristine pianos and I highly recommend their services.
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January 2020 by Cygnus Rommel
Given the difficulty a family suffers during a loss. Help we received here took a great weight off of the family. Which I believe helped free us to grieve and begin the healing process. We have sadly used the service before. An will continue to do so. I am glad they are here and hope they remain here for many years to come. Thank you again
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January 2020 by Jon Wisdom
They were very professional and I was very pleased with the manner in which they took care of my dad and grandmother. Ruthann was a pleasure to work with and I would highly recommend her to anyone. She was a bright star in a dark sea.
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January 2020 by Devin Burch
If I could give this place zero stars, I would. This funeral home is unprofessional. They did not answer the phone for almost 4 hours. It took over 73 tries. And when they called back, they hung up. I DO NOT RECOMMEND. Thanks.
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January 2020 by kathy richey
They were all such loving, caring with us. Thank you for all you did for our family.
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January 2020 by Lisa Rinehart-Chassaing
Everyone was very kind and amazing to work with.
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January 2020 by Travis Blower
This is the 3rd time our family has needed the services of this funeral home recently. The reason we keep going back is the NO pressure sale. We never felt once on any of the 3 visits any pressure to buy anything or pay for more than what we needed. All 3 of our relatives were cremated, and they were kind and compassionate and let us make decisions. I hope I don't have to use them again for years, but if I do, I will have no hesitation in calling them.
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January 2019 by Renae Cockroft
I can't describe what a comfort it is to have a team of personable and professional people to help in a time of loss. Jason and his team were amazing. You don't where to begin after a sudden loss and it was so reassuring to have someone walk you through each step. Thank you for all you do!
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January 2019 by Rebecca Smolik
The service and compassion that our family received by Steven and the staff of Forest Ridge throughout the planning and execution of my father's funeral was outstanding. We would highly recommend Forest Ridge.
