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“I rented a car at this location for an extended period of time while my vehicle was in the shop and it was such a great experience thanks to Kamper! He is truly a gem of an employee and it is hard to find those these days. He is so pleasant and kind and helpful. Even when he is the only employee working the desk and there are a lot of people in the lobby, he is quick while still being personable to everyone. He has great time management and is able to prioritize well and make sure everyone is taking care of in a timely manner. He really does need a raise!! He is great!”
“The team went above and beyond to take care of us. They were friendly, helpful and great to work with. They had the car we reserved and let us pick it up a bit early as well! This lot was busy and had a huge variety of very nice cars available and the team was 1st class. We are brand new to this area and rent cars frequently for work travel, this will undoubtedly be our go to location.”
“Fantastic place. Love how driven and professional the folks are that work here. I personally witnessed them deal with some difficult customers and managed to end up with them happy and smiling. Good job guys. Shout out to Sage.”
“Rented a 3/4 ton for 10 days to take our tv on vacation. Had a great experience with Brooke P. At check in. She chatted with me about what I was towing and made sure what I selected met my needs. While we were out the brand new truck (brand new for real, 13 miles when I picked it up) started having transmission issues. I talked to Brooke on the phone Thursday evening right before close, and Friday morning she was on the phone with me first thing coordinating details for dropping off a replacement truck. The disruption was minor thanks to Brooke and the team handling it so quick and taking care of getting the new unit to us 1.5 or so hours away. Thank you Brooke for taking care of us and to Eric for driving it to us and patiently working through our gate access issues. Y’all made a potentially stressful situation much much smoother. I’ll definitely reach out to your store should I need a truck again!”
“Shuttles were slower than usual but it was raining and supposedly there was an accident in the route. We left extra time today so not a big deal, but they usually do better.”
“The staff at this location made is really easy to trade out my rental for what I needed while my truck was being repaired by Progressive. Would recommend this Enterprise based on the helpful staff and vehicles they had ready to go.”
“The agent at the N Frwy Fort Worth location was very helpful in making my reservation on the phone. The next day when I came to pick up the car, the same agent was very gracious. He had the car warming and cleared the ice from around the windshield wipers while I waited in the warm car to complete the paperwork.”
“I have been renting my car from Avis grapevine for more than a year .. they are quite accommodating and very friendly . They have a variety of cars and keep your requirement in mind . Megan and Lani have been quite mindful .”
“I used to go here when it was advanced mobility so I came back when I needed my Tesla fitted with hand controls. They were very good at texting with me and handling all the photos and details. They even put on a different spinner knob I bought my self. So that was very nice of them. I did, however, come home to find a metal plate had been placed over my gas pedal and I’m not sure how I didn’t see it when I was there, but I didn’t. I mean, not like I use the gas pedal with my foot, but some kind of explanation would have been nice. My wife also uses my car so I had to remove that plate. It came off by removing a single bolt so it wasn’t a big deal. They also seemed very unsure of how to fit a Tesla which leads me to believe they don’t do it often. But in the end it got done and everything works great.”
“I had a wonderful experience with my rental pickup today. My original pickup time was scheduled for noon, but due to an unexpected commitment, I needed the car earlier. I arrived at the location around 10 a.m. and spoke with Sarah Krenz, who was incredibly kind and helpful.
Sarah arranged an early pickup for me without charging any extra fees. From the moment I arrived, she took excellent care of everything she quickly checked my driver’s license, provided me with the exact car I requested, and made the entire process smooth and stress-free. She even asked me to sit comfortably in the car before completing the payment process.
Because of her help, I was able to finish my other commitments that I had been worried about earlier in the day. I truly appreciate Sarah’s professionalism, kindness, and outstanding customer service. Thank you, Sarah, for going above and beyond!”
“I rate this location a 10 out of 10. Employees are personable and professional. Rental process quick and easy, as was vehicle return. Vehicles are always clean and in great shape”
“I would like to praise Aiden on his customer service. He made the process of renting a van so easy. He’s very knowledgeable and polite. You definitely don’t get this kind of customer service often. We will definitely be returning!
Prices are affordable, vans are SUPER clean and exceptional customer service”
“I wanted to give a shout out to Bri at the Avondale Collision Repair location. She was super helpful, very pleasant, and on point. She made the whole experience flawless. Hopefully your higher-up’s see this and give you a raise. You are well deserving of it. Thank you Bri.”
“Not a bad experience, but just so everyone knows: If you return your vehicle and have any additional charges, they will refund your original money and then charge you the new amount without telling you they are doing that. This means that if you are someone who doesn't keep a big balance in your checking account (as no one should) there will suddenly be a big balance for scammers to target. I don't have a complaint about this location. They were great to deal with. I just have a problem with no one telling me about the billing practices that they had no idea would affect me. Great location and customer service.”
“Even though we decided not to get the car we looked at, our experience was good. The salesman we spoke to was prompt and organized, and we knew when and where we were supposed to meet. No pressure or haggling.”
“My wife has rented from this location twice and I highly recommend them. Katie went above and beyond when my wife was late for a flight and I can’t thank her enough!”
“So glad to see this place is still open!! I used to rent from here faithful after i had my son (he’s 12 now) i was going through a tough situation and this place was everything i needed to make sure i could move around!! Ill be in this week!!”
“I purchased my A5 and Q7 from Audi Grapevine when I lived in Southlake. I've since moved outside of Austin and tried to purchase a Q8 from Audi North Austin. I inquired about their advertising internet pricing and was sent a quote that was almost double. I had an email from Riley Cooper at Audi Grapevine offering some incentives if I wanted to trade my Q7 in. I love 184 miles away but I thought I would see what they would offer. Riley worked with me on the web special and used various means to get to a very attractive price on the car I wanted. We did most of the paperwork over the phone and email. The following morning I drove up, did the final signatures, and was out of there in less than an hour with a great car at a very fair price. It was worth the 6-hour round trip drive for the car, price, and service I received. Audi North Austin could have put minimal effort in and made a sale (I get a new Audi every 2-3 years). I will continue to deal with Audi Grapevine, mostly due to the effort Riley and Dax put in to make me feel like a highly valued repeat customer.”
“We got stranded in Dallas over this awful winter storm Elliot, Southwest and every transportation company at the airport truly left us and thousands of people with no options to get home. A girl at another Avis location in Grand Prairie told us our Avis reservation somehow wasn’t available and basically told us to leave and figure it out somewhere else. She rudely sent us here to this location off 360 and the incredible man (who has worked for Avis for 38 years!) was our absolute hero and got us a car. We didn’t get his name but he was a wonderful gentleman who saw we were about to end up lost here over Christmas and helped us out. Thank you thank you thank you to the only kind and helpful person in all of Dallas today. ❤️”
“Hey"" ? ? ? Whtz up to tha world!!!
This is the Coolest truck rental plc in DFW" THE AGENT MEGAN!!# WZ VERY PROFESSIONAL & POLITE"" AND GAVE ME A KOOL UPGRADE" CLEAN* NICE* SMELLING TRUCK. U haul" definitely isn't a match to these guys. Also great Staff" as well. WEATHER UR OWN" A BUDGET$$ OR NOT!!
THIS IS THE PLC TO RENT
BUDGET YRUCK RENTAL GRAPEVINE TX'S BBY!!. I'm $tanMillionDollarMan*** thtz guyz!!”
7:30AM - 2PM
7451 N Beach St, Fort Worth
Car Rental
“They were super helpful. The rental van I had rented was unavailable, but they were able to assist me in a way that went above and beyond. Thank you for your great help!!”
“Had such an amazing experience from pick up to drop off. The car was very clean and drove to perfection. Staff was super pleasant to work with and make the pick up/drop off easy and quick! Will definitely be coming back here if I ever need to rent a car again.”
“What a pleasant experience. I came frustrated by the customer service of another Budget and Leon was so professional and took such a good care of me. I highly recommend this location. Come and see Leon. Thank You Leon. God Bless you!”
“Mr. Doug and Mr. Tahzman were great this morning while picking up our rental. We had some challenges but Mr. Doug quickly solved the issue and we were very happy with the outcome. He went above and beyond the call of duty and I really appreciate that. Even in the midst of another unruly customer, both Mr. Doug and Mr. Tahzman handled themselves well. Great job with customer service.”
“Overall great experience with this Hertz. To get my issue out of the way - the insurance couldn’t get a hold of them, and I couldn’t get anyone to answer the phone for the better part of an hour and a half. Otherwise, confused on the lower reviews than this. Staff was friendly, put me in basically a souped up newest model version of the car I was already driving, and got me in and out quickly. Once team picked up the phone they worked promptly with insurance to straighten everything out. I just think people are less likely to leave a review on a service that goes “as expected.” In my experience there’s no reason to be turned away from here.”
“We had a great experience with ASAP. Booked back in March and had to adjust our booking, they were very helpful. Arrived at the airport and already had texts for them looking for us. Our driver was very nice. Our car was very clean and nice as well. We would definitely use them again!”
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“Employees here are super nice and helpful. Got me in and out quick. Accidentally left 300$ in center, Jessie, a worker here was honest enough to inform me about if before I left.”