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March 2023 by yvette han
Staff was friendly and helpful.
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July 2021 by Shae Helton
Let me tell you!! I had a fiasco trying to get a U-Haul. Some guy at a different U-Haul location in Houston decided to 'reserve' a truck for me anyways after I told him no thank you due to how far it was. Anyways, long story short TERRY was BY FAR, THE MOST PATIENT AND HELPFUL PERSON to help me get what I needed when I needed it in a stressful situation.
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July 2021 by Chaz Terry
Excellent service and excellent health is not even the word for as much help I got from Miss Terry I only because of her I will continue to go back and send many many people back to that location
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July 2021 by Shelby Wilkerson
Thanks Terri for going above and beyond! Give the lady a raise bosses. She is awesome!!!!!! She fixed a big mistake some other uhaul dealer at another location and got us our rental a little bit cheaper!!! Thanks again Terri!!!!
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February 2021 by Janet Yarborough
If i could rate it a zero i would. Scheduled to move on Sunday and no one was there. Called, left messages and no one called me back. Called on Monday and rescheduled to Tuesday. Showed up and was getting ready to move, finally, but no appliance dolly which I had also ordered. Left and went to the U-Haul in Porter and finally was able to start my move 2 days and an hour later. No apologies or anything from the ownera.
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April 2020 by Zafira Miyala
When I first went there last year I had a great experience. This time was horrible. It took forever to give back the truck, the truck wouldn't even Register under my name when I tried to return it online, they don't have the second drop box labeled and the manager Lucas was extremely rude to my mom when she called asking how we can give that truck back when there was no one in the lobby when I went to drop off. I do not recommend renting trucks from this location
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February 2020 by Bryan Herren
Very friendly and very helpful.
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October 2019 by Robert Bolin
The staff was friendly, helpful, & knowledgeable. The only complaint I have is I hauls princesses. Way to high
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October 2019 by Jr harrington
I made reservations and nobody showed up at the office said opens at 9:30 waited two hours and still nobody
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August 2019 by Tom George
(Translated by Google) A1(Original)A1
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July 2019 by M. Smith
I am planning an out of state move soon and have been in touch with Kim, very courteous answered my questions on towing extra car on an auto transport with a U-haul truck. Nice facility, nice equipment and very nice folks!!!
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May 2019 by Jon Wick
Michelle and Kim are the 5 shining stars of this facility
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March 2019 by T S
"Best U-Haul experience ever" says my husband. He drove the truck which was very clan and very well maintained. The lady in the office was super sweet and very helpful. Best and easiest part of our move was this U-Haul experience.
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May 2017 by Cynthia Martin
I'm so upset I've been trying for2 weeks to pay my storage I live in Dallas I can't go up and pay every month...I've had a lot of trouble with miss Cynthia there and was assured it would be taken care of...And know I can't get in touch with anyone to pay my storage.... What's the Dell... I will be getting in touch with an attorney.....If this is not handle soon.....
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October 2016 by Daniel Dodd
$18 a day for a 5x8 cargo trailer, thank you very much!!
