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February 2024 by Gene Hitzfelder
Great customer service!! The staff is very informed about the location of all their products. Highly recommend
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February 2024 by Emily Butler DeKoch
Had a great experience today with Karen. She greeted every person walking in the door with a smile on her face, even though the typical local New Braunfels crew completely disregarded her. She deserves a raise!
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September 2023 by Altovise L.
I am so excited they have a pet washing station available for only $10!!! My poor dog needed a bath with a prescription shampoo. I was able to take him here and there was a whole room set up to wash and dry. Unfortunately the two dryer hoses were broke and the drying towel was flimsy but for $10 you can't beat the price. The room had a large industrial size pet sink, two drying tables, an assortment of shampoos, conditioner, and brushes. This store also had a pretty good size pet section fully stocked with food, accessories, treats and toys. I will be returning between grooming appointments!
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July 2023 by Steve Stillman
If you are looking for a convenient place to get propane - go to Tractor Supply. They are fast, efficient and competitive - pay at the pump - outside!
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July 2023 by Steve S.
If you need propane tank refill - they are competitive, efficient, convenient. Pull up, they come out, fill up, bill you on the spot. Very convenient!
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May 2023 by Travis Powell
The staff was extremely helpful. Even when the store was busy everyone was helping someone. They walk customers to what they needed if they had requests. Very friendly.
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May 2023 by Joshi Pinkerton
Wow I must say I am extremely surprised that guy finally for the first time ever have received and what I believe to be the best customer service ever! Karen who works at tractor supply Co. loop 337 amaze me. She was with several customers and. Managed to find time to assist me outside while I was looking at the mulcher they had for sale. It must’ve been no more than 10 seconds after I got my rival that I was greeted in a genuine heart-felt welcome. Immediately I was part of the family, I was thinking. She identified my problem sought solutions and added some friendly advice. She made my day. I was to thrilled that finally someone working at a store was caring and putting me, the customer, first for once. I felt like a million bucks. We need people more people in customer service positions like Karen! Thank you Karen.Sincerely,Jp Pinkman
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March 2023 by Sissy Z
I went in today to find canine cough meds, the young lady was nice helped me get it and explained how to use it. Even recommend a Demon vegetation killer. I will be back to get that. I want to say Thank you to the young girl with blond hair.
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February 2023 by Scott Paul
Great store with friendly and helpful staff. This is a very popular spot for propane and the demand in New Braunfels is ever increasing! Best best is to call ahead fill up your tanks in the morning! Do those quicks steps and you’ll be barbecuing or running hot water in your RV with no problem!
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February 2023 by Michael DeKoch
Lazy entitled employees. They must be implants from California, as they are rude and lazy.
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December 2022 by Lynn Slater
Flakes! Called to confirm did wash operation, drive 20 minutes to be told it was non functional. Previously visited based on web page only to be told it was under construction.
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November 2022 by Christina E.
The sales person we asked for help was extremely courteous and helpful. We ordered an expensive cage but when we picked it up, the boxes were damaged. We later returned it. Many items are available through their catalog, you just need to ask for help to get answers.
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November 2022 by AnnTom Ecklebarger
New Braunfels TSC in typical fashion didn't think or plan to have a food truck, all the remodeling parts and equipment everywhere, no place to park for the food or to shop in the store. They actual management of some sort.
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November 2022 by Rhianna Tavarez
Disappointed that we came to get propane and we’re told“Oh we don’t have anyone that knows how to fill the bottles”Really?
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October 2022 by Vlh
Cole!! She’s amazing! She went out of her way to help us find a hitch with the drop we needed for our new trailer. She walked out with us and worked to help us disconnect and connect the new hitch. We honestly don’t know what we would have done without her! She is one special person!!
