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“I don’t usually post reviews, but I felt the need to write about my experience with these guys because rarely do I get such a pain-free experience like this. First off, the customer service is absolutely top-notch. Everyone I talked to throughout my process were absolutely awesome. Steve handled most of the communication and did a fantastic job explaining everything in a manner that was easy to understand but also detailed enough for me to feel comfortable with what I was getting done and what I was paying for. Everyone I talked to were not only helpful but friendly and made this one of the smoothest experiences I’ve ever had dealing with a vehicle. They go above and beyond without even batting an eye. Thank you guys so much for not only the quality of work you do, but how you go about doing it.
I highly recommend and I will be using them moving forward whenever I am able to. Thanks again for everything!”
“Single soul proprietary owner named Victor ordered my tires the day before with the deposit and went and picked them up and had them finished in an hour and a half. I’m very happy.”
“We have gone to this shop 3 times and they are always quick, friendly, and honest about what is needed on our cars. Thank you for doing an amazing job. We will continue to do business with them. Thank you guys.”
“Absolutely awesome! I called later in the afternoon, they said come on in! We indeed had a nail and a worn tire, they got me changed with a new tire, checked my others and had me on my way in less than 30 minutes! I was so impressed! Will definitely be a repeat customer!”
“I had a great experience with this shop when I needed 4 tires and a brake job on a Saturday. They called around for the tires and gave me options and fixed up my car at a reasonable price. I also needed an alignment which they arranged for me to have at their Schertz shop the following week because a specialist was located there. They kept in communication with me the whole time. This all happened after I had taken my car to the dealership the day before; the dealership took half the day to send me a video of the problem and never sent an estimate at all despite repeated requests. So I was relieved to find C&C - honest people who do good work at a fair price.”
8AM - 6:30PM
4202 FM725, New Braunfels
Tire Dealers
“Got a flat on the highway, put on the spare. Found these guys on Maps and went to them. They were not very busy and helped me immediately. Patched my flat for $20 in 10 minutes. Got me back on the road fast.”
“DAVID IS THE MAN.
I got a blow out on my travel trailer tire, I called the 337 location and David answered. He was nothing but receptive and helpful in the stressful time. Everyone else looked like they were at work. David looked and had the energy like he was there to help. Anytime I need any tire services I'll be sure to come back and ask for David.”
“Go to Palacios! I sat at Victors on 35 and waited but they never opened. Went to Palacios and met Mario who took care of me immediately. My tire didn’t have the nail after all but he checked it anyway to see if it was losing air, ended up putting some air anyway and sent me back on the road. I’ll be back to see them if I have tire issues. Thank you, Mario!”
“Fast, friendly, and reasonably priced!
Was in town from Arizona visiting family and two of my tires went down. Luis (I think) was super friendly in showing me the damage to the tires and that he didn’t recommend patching them. I ended up buying a full set for my truck at a great price and had no problem getting back to AZ safe! Highly recommend this small local business!”
“Amazing customer service. One of our tires blew out on the highway and we had it towed to the closest Discount Tires. John was absolutely fabulous and honest in guiding us to get the correct tires for our car. He told us we were very lucky as our tires were from 2012 and even though the tread was still good, the tires were done. We ended up needing four new ones. Highly recommend this place if you need new tires. Everyone was very welcoming even though they were extremely busy. Great customer service and you can trust that they will be honest in their recommendations.”
“The shop did a great job. The office manager seemed confused and having an off day. Wasn't as easy and fast as it should have been.
I bought tires online thru another company and had prepaid for the service to have them installed.
They were shipped to Firestone for me.”
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“Excellent service. Gave me an itemized list of services by importance and need for immediate or deferred work. Finished early. I cannot recommend Total True automotive enough. Six stars!”