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February 2024 by Jeremy Rollins
I asked if they had durags and the manager said mhm mhm we don’t sell that here with a very smirky attitude
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January 2024 by Xochi Friend
The manager asked for Cosmetology License..When I inquired about the specific legal code, she simply asserted it was the law without providing details. However, it appears that her demand for a Cosmetology license is not a legal requirement. She, as an individual, doesn't have the authority of the law to make such requests.
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August 2023 by Guillermina Delgado
I have ugly experience with the manager she ask me why I have different email addresses and she told me she can’t help me. I don’t think go back to the store anymore
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March 2023 by Amanda Brandt
This location has the worst customer service. I have been twice in the past month and was made to feel as I was a nuisance.
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March 2023 by Sonya Martin
Twice I’ve been in this store and twice the Manager has gone above and beyond to help me!! She has the very BEST customer service!
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February 2023 by CB S
I can't say enough good things about a sweet girl that helped me. Kaitlyn was very helpful and patient while I decided on nail care items. She explained the benefits and uses to better help me choose. You usually only read the bad reviews. This was all good! Thank you! My nails look great!
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January 2023 by Fable Avalon
They were able to help me return and exchange some products that another store refused to do for me, and reassured me that the other store was in fact wrong when they said I couldn’t return the products originally. Thanks so much! Happy holidays
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May 2022 by B Cervantes
Super sweet staff, helped me find what I needed and was so welcoming & warm. Thanks Abby!
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April 2022 by Nichole Robinson
Older lady in glasses was rude and I didn’t appreciate how she was talking to the girl who was probably new and in training.
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January 2022 by Basil
Awesome store! They always have the products I need, and the employees are always helpful and friendly! Also I love the fact that you have to pay for plastic bags! It's great to see businesses doing their part to help the environment!
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August 2021 by Lucia Garcia
The prices are high. I bought small cream, small bleach, hair dye. $20.00! Next time I will stack up at San Antonio and let this clowns cheat the dummies
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June 2021 by Courtney
I don’t like the fact that I have to drive all the way to a San Marcos or San Antonio location because there is never hair glue or wig caps. I understand that there is a small population of black people here in New Braunfels but it doesn’t mean that these products shouldn’t be ordered frequently to this location
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April 2021 by Syllvia Mae Mach
On Walnut, in New BraunfelsVERY UNPROFESSIONAL AND RUDE! PRICES THAT SAY ON SALE, HAVE SAID OH IT ENDED YESTERDAY!!!- VERY RUDE WORKERS HERE-! I CALLED TO FILE A COMPLAINT, BUT NO RESPONSE!!!!
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April 2021 by Egg
Awesome store! They always have the products I need, and the employees are always helpful and friendly! Also I love the fact that you have to pay for plastic bags! It's great to see businesses doing their part to help the environment!
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April 2021 by Sara
Have everything you could want and the staff is helpful. Only d*** thing is that you have to pay for a bag if you need one. Be prepared and take your own.
